Jeremy A. Lyons Email and Phone Number
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In my career, I've been a RecOps department of one, built high-performing RecOps/Recruiting Coordination teams, and provided a RecOps-in-a-box framework so that others could build their RecOps teams, too.Substack⛓: https://recops.substack.com/ RecOps Collective ⛓⛓: www.recopscollective.comCareer Highlights⭐️ Created the RecOps Conference, the largest in-person gather specific to the field.⭐️ Established Recruiting/TA Ops functions at Ares, Verizon Media, Signal Sciences, and SGNL.ai that were focused on data-driven, well-documented, and efficiency.⭐️ Built the process and dashboards for a $100m investment while at Oath (aka Verizon Media) overnight.⭐️ Mentored over 50+ individuals on how to grow their careers both in and outside of Recruiting/Talent Acquisition.⭐️ Considered a subject matter expert in RecOps, Recruiting Coordination, Recruiting Tools, and Recruiting Philosophies.⭐️ Reduced recruiting coordination confusion by 50% by building scheduling ticketing systems at Verizon Media, Fastly, Wish, and SGNL.ai.⭐️ Multiple ATS and other recruiting tool implementations.⭐️ Reduced agency spend by over $800k at Signal Sciences.⭐️ Bridged international gaps to create unified Recruiting/TA Ops at Verizon Media, Fastly, and Wish.DEIB: he/they (pronouns), neurodiverse (ADD)Proficiencies:• Industry Expertise: Finance, Cybersecurity, E-Commerce, High Tech• ATS: Greenhouse, Workday, Ashby, Lever, SuccessFactors, Taleo • Project Management / Product Management Tools: Asana, Monday.com, Trello, Jira, AirTable, SmartSheet, Lucidchart• Data: TalentWall, Eqtble, Ashby, Tableau• DEIB: Textio, Mathison• Sourcing: Gem, SeekOut, Teamable, LinkedIn Recruiter• Code Testing: HackerRank, CoderPad, CodeSignal• Wiki: Confluence, Notion• GDPR and CCPA• Management: People, Vendor, Candidate, Hiring Manager, Interviewer, Knowledge• Google Suite (Gmail, Calendar, Docs, Sheets, Slides, Forms, Meet) • Microsoft Office (Outlook, Word, Excel, Powerpoint, OneNote)• Recruiting Coordination Strategy: Shared Queue ModelingThe views and opinions expressed here are solely my own and do not represent the views of my employer or any other organization with which I am affiliated.
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Co-Founder | Recruiting Operations ConsultantRecops CollectiveLos Angeles, Ca, Us -
Community AdvisorCandidate.Fyi Feb 2024 - PresentNew York, New York, Us -
Community AdvisorAshby Dec 2023 - PresentSan Francisco, Us- Partner with the Community Lead to plan/organize events for the Recruiting Ops Slack channel- Partner within the Marketing team on special/as needed projects -
Recruiting Operations Expert In ResidenceAshby Feb 2023 - Nov 2023San Francisco, UsAs Ashby's first Expert in Residence, I produce content around Recruiting Operations, help organize monthly webinars, and work with internal teams on projects around the RecOps community.Tools: Quip, Asana, Slab, Airtable, Google Suite (Google Doc, Google Slides, Google Sheets, Google Forms)Company Description:Ashby helps scaling companies achieve their ambitious growth targets by having an industry-leading all-in-one ATS solution. With Ashby, teams of all sizes can run a fast and efficient hiring process. -
Co-Founder | Recruiting Operations ConsultantRecops Collective Nov 2022 - PresentSan Francisco, UsIn my position, I ...• Partner with companies to select the right tools (ATS, scheduling, data analytics) for their current size and culture. Help the same companies reduce costs by building out systems and processes that decrease manual errors and increase documentation. In some instances, operate as a fractional head of RecOps• Develop RecOps Community programs, both within RecOps Collective and for Ashby/OneReq. In RecOps Collective, this is building and maintaining The Collective, our publically facing resource library that houses thought leadership and helpful tips for RecOps professionals. For Ashby/OneReq, this is working with their Slack communities and contributing articles to their websites• Collaborate with brands in the Recruiting Tech space to provide product feedback and business introductions• Contributed to RecOps community-building work at Ashby, candidate.fyi, and OneReqInternal Tools: Google Suite (Google Doc, Google Sheets, Google Slide), Hubspot, Squarespace, ChatGPT, BardCompany Description:RecOps Collective was founded in late 2022 with a straightforward idea: Make Recruiting Operations Accessible to All. It is both a professional services company, that helps companies improve their Recruiting teams through tool selection and training, and also a social group for professionals in the RecOps space to find articles and share knowledge. -
Recruiting Programs (Via Magnit)Google Fiber Jan 2024 - Sep 2024Mountain View, Ca, Us• Spearheaded the development and implementation of a new job kickoff program, resulting in increased standardization and compliance of job descriptions across the organization.• Built a new job description library and codified the standard naming convention.• Coached recruiters and hiring managers, all the way to the C-Level, on proper job description writing and compliance to produce non-ambiguous and clear resources for their internal teams and candidates.• Facilitated all job intake syncs across all levels, using influence and structure to create stronger connections between the Recruiting team and external stakeholder groups.• Reviewed over 18,000+ resumes and, in the process, returned the time to respond back to candidates to the agreed upon SLA of 3 business days.Company Description:GFiber and GFiber Webpass use the latest technology, including fiber optic and millimeter wave, to deliver our customers the best internet. No data caps, equipment fees, or annual contracts included. -
Senior Manager Of Talent Acquisition And RetentionSgnl 2022 - 2022Palo Alto, Ca, UsInitially brought in as a consultant before being hired as SGNL.ai's first Senior Manager of Talent Acquisition and Retention:• Architected and led Talent Acquisition, Talent Operations, and Retention functions, enabling the SGNL to scale (10 to 20+ employees) and meet hiring goals 6 months ahead of schedule. Hired and managed one recruiter in the process• Boosted candidate and interviewer satisfaction to 95% and 92% by implementing structured interviews • Created the TA Handbook outlining the company's core philosophy and strategies for recruiting, KPIs, retention, recruitment marketing, recruiting programs (e.g. interns, internal mobility), and diversity, equity, belonging, and inclusion (DEIB)• Actively recruited for 10+ requisitions across Engineering and Product• Constructed dashboards to demonstrate the effectiveness of recruitment marketing efforts, interview skills training, and diversity and inclusion efforts with a focus on conversion rates and funnel metrics • Conducted trainings to ensure the successful adoption of the TA tech stack (e.g. Greenhouse, SeekOut, HackerRank)Tools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Site, Google Forms), Greenhouse, Mathison, LinkedIn Recruiter, SeekOut, HackerRank, Checkr, DocuSignCompany DescriptionsSGNL protects your sensitive data and critical apps with continuous access management. An approach built on a graph directory and human-readable access policy engine, SGNL unifies key data from disparate systems-of-record such as HRIS, AD, CRM, and homegrown applications. Access requests are evaluated at run-time, based on dynamic business context. -
Recruiting Operations ManagerWish 2021 - 2022San Francisco, Ca, Us• Oversaw strategy and workflow for a global team of 6 (5 Recruiting Coordinators and 1 Talent Ops Lead), leveraging a consistent approach to relationship building, recognition, and communication to generate continuously improving performance • Successfully guided the TA Ops team through a CEO change, several reorganizations, and a reduction in force (RIF), ensuring continuity and resilience• Owned Talent Acquisition data analytics. Worked with TA Leadership and People Analytics to develop Recruiter KPIs and the ability to measure those KPIs within the ATS (SmartRecruiters) and on dashboards (Tableau and Google Data Studio)• Slashed requisition open time by 45% by improving HCM (Workday) workflows and partnering cross-functionally with Legal, Compensation, FP&A, HR, and HR Systems, ensuring compliance and process optimization• Overhauled the Talent Acquisition's Confluence Wiki. Built portals for all stakeholders• Unified Wish Global and Wish China's headcount approval processes and job titles by creating clear guidelines for Global Headcount Management Approval and Job Requisition Naming frameworks• Removed 50% of inefficiencies in recruiting process workflows by leveraging human-centered design principles and Scrum methodologiesTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), SmartRecruiters, Google Data Studio, Tableau, LinkedIn Recruiter, Workday HCM, Workday Recruiter, Trello, DocuSign, ADPCompany Description:Wish is a mobile e-commerce platform that connects millions of consumers with the widest selection of products delivered directly to their doors. Our vision is to unlock ecommerce for the underserved by giving everyone access to the most affordable and convenient shopping experience on the p ... see more -
Senior Recruiting Operations SpecialistFastly 2020 - 2021San Francisco, Ca, Us• Responsible for configuring, integrating, and maintaining Recruiting Team tools (Greenhouse, Gem, TalentWall), managing vendor relationships, and planning future automation tools. Led Workday integration for the Recruiting function, built new tools, improved processes, and ensured compliance with audit requirements for Recruiting documentation and processes.• Managed and optimized Fastly’s Greenhouse, resulting in 25% increase in tag usage and 40% increase in hiring forecasting, load balancing, and capacity planning accuracy • Accelerated interview and hiring speeds by 30% by automating workflows, writing templates, and iterating on established processes or systems • Acted as a strategic partner to the wider global People Team on job architecture, large data initiatives, and integrations/implementations. Led data migration that brought 150 active employees and 10,000+ candidate profiles from Signal Sciences’ Greenhouse to Fastly’s Greenhouse environment• Standardized the Recruiting Operations team's projects by implementing Scrum and Agile methodologies. Developed the framework the team now uses to track, monitor, and complete projects in SmartSheet• Mentored and trained incoming Recruiting Coordinators and Interview SchedulersTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Greenhouse, TalentWall, SmartSheet, Wrike, LinkedIn Recruiter, Gem, DocuSign, UltiProCompany Description:Fastly is a leading content delivery network (CDN) and cyber security company. Fastly’s edge cloud platform enables the best of the web to thrive, and helps you deliver better online experiences. -
Recruiting Operations Specialist (Signal Sciences)Fastly 2019 - 2020San Francisco, Ca, Us(Originally joined Signal Sciences, which Fastly acquired in October 2020)• Established the Recruiting Operations function. Improved candidate and interviewer satisfaction by 15% by implementing project initiatives that streamlined Signal Sciences’ interview processes, candidate experience, referral program, ATS implementation (Greenhouse), and Diversity, Equity, Inclusion, and Belonging (DEIB). Formalized interview skills and ATS training. Designed the candidate experience pre-, during, and future post-COVID• Drove and executed projects that radically improved the efficiency of Recruiting processes, with an agile and consultative approach. Impacts include reduced time to hire (from 70+days to 44 days), time to fill (from 80+ days to 69 days), and Staffing Agency spend (from $800k+ to $90k)• Decreased reporting time by 65% by building internal tools that automated multiple dashboards identifying key Recruiting and the People Team metrics like time-to-fill, trends, and performance metrics • Built all dashboards for the Recruiting and People team to track key metrics (i.e. attrition, DEIB, and others)• Full cycled recruited and sourced roles in Engineering, Technology Operations, Product Design, and Sales/Finance (entry, mid-level, and director-level roles). Extended 25 offer letters (22 accepts)Tools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Greenhouse, Google Hire, LinkedIn Recruiter, DocuSign, ADPCompany Description:Acquired by Fastly, Inc. in Oct 2020, Signal Sciences is the fastest growing web application security company in the world. Our award-winning next-gen WAF and RASP solution protects 40,000+ applications and APIs with over 2 trillion production requests per month. Signal Sciences’ patented architecture allows our customers to embrace cloud and DevOps while bringing actionable security visibility to development, DevOps, and security teams. -
Sr. Lead, Talent OperationsWework 2019 - 2019New York, Ny, Us(Laid off as part of a re-org)• Sliced staffing agency costs by 50% by refining the global staffing agency process. Built out a new system and process flow for tracking global agency vendor invoicing. Audited existing agency contracts and eliminated agencies not actively recruiting for roles but still receiving payment. Partnered with Legal, Accounts Payable, and regional talent acquisition teams to develop clear guidelines around agency usage and standard operating procedures for onboarding agencies• Eliminated key data issues that prevented the proper tracking of referral and non-referral candidates in Workday Recruiter (ATS) and issues related to staffing agency payments • Provide weekly hiring reports and metrics to Sr. Manager of Talent Operations and StrategyTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Workday, TrelloCompany Description:Whether you’re an established enterprise or a growing startup, discover flexible spaces and solutions to move your business forward with WeWork. -
Program Manager - Internal MobilityVerizon Media 2018 - 2019New York, New York, UsAs an Internal Recruiter:• Facilitated 50+ internal employees change roles within the Engineering, Product, Tech, and Super Channels• Revamped the entire intake system for internal job move requests leading to better automation and statistics• Revised internal templates concerning International Transfers and Compliance Moves to increase readabilityAs a Program/Project Manager:• Rebuilt the global employee referral program, improving data and reporting accuracy by 85% by automating manual tasks and providing key metrics. Collaborated with hiring managers in international markets to ensure local referral program success and compliance• Removed key system and data issues by 65% which prevented proper tracking of referral hires and payouts. Utilized Workday’s referral module to streamline workflows and partnerships with Global Operations and Payroll teams • Oversaw and supervised the international BYOB teams (3+ members) in APAC and EMEA• Served as data custodian for Super Channel, BYOB Program, and Employee Movement and Growth initiatives and groups. Advise on data maintenance and tracking within Engineering and Media verticals• Updated documentation on The Street, Verizon Media's intranet, regarding new/highly sought-after jobs, internal mobility processes, and recruiting coordinator processes• Built and maintained metric and tracker dashboards using Google Sheets for ad-hoc People Team projects that drove data-backed solutions and projections• Worked with the HRIS Team to ensure SOX compliance and to build reports in Workday and Google Sheets• Partnered with the Compensation and People Team Project Management Office to map the entire Sales Compensation ProcessAs both:• Continued advising and training new Talent Acquisition Coordinators globallyTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Workday HCM, Workday Recruiter, DocuSi -
Recruiting Operations Team LeadVerizon Media 2017 - 2018New York, New York, Us• Led the Talent Acquisition Coordinator (TAC) group (team of 10+). Specifically advised TAC on recruiting operation best practices and data management• Created KPI and metric-driven performance goals for each Coordinator• Implemented an interview request queue for reporting and dashboarding• Drove consistency by authoring the TAC Manual and Style Guide, which standardized and formalized processes across the TAC group• Created trainings and onboardings for new TA Coordinators• Helped with continuous improvement efforts across Onboarding, Workday process chains, and Coordinator Training• Led the integration team that moved Yahoo Small Business to Verizon Corporate • Served as the Workday Subject Matter Expert for Oath's Playa Vista offices• 2017 (May-December) - Scheduled 249 trackable interviews (avg. 7.32 a week, avg. 1.05 a day). By the numbers, 148 phone (59.4% of total), 31 Google Hangouts (12.4% of total), and 70 onsites (28.1% of total)• 2018 (January to July) - Scheduled 279 trackable interviews (avg. 10.3 a week, avg. 2.16 a day). By the numbers, 51 phone (18.2% of total), 11 Google Hangouts (3.9% of total), and 217 onsites (77.7% of total)(Supporting Verizon Digital Media Services (VDMS) brand)• Ensured applicant compliance with EEO and OFCCP procedures and ISO and PCI compliance with New Hires• Led the internship program at VDMS• Maintained the accuracy of all VDMS recruiting reports that were presented to the VDMS President on a biweekly basis• Served as a chief point of contact for questions relating to HR, Talent Acquisition, onboarding, and Oath integration• Documented all VDMS notes on the brand's recruiting/onboarding/candidate experience processes due Oath integrationTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Workday HCM, Workday Recruiter, SmartRecruiters, HireRight, DocuSign -
Recruiting CoordinatorAres Management, L.P. 2017 - 2017Los Angeles, Ca, Us• Over a 3-month period, standardized all recruiting processes and created the recruiting operations group• Was responsible for day-to-day administrative assistance to the Ares Recruiting Team and overall full-cycle candidate experience• Authored the first recruiting style guide and training manuals• Leveraged pre-existing software to create a cloud-based, centralized interview queue• Created requisitions and offer letters in the Applicant Tracking System (Taleo)Tools: Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), Taleo, OutlookCompany Description:Ares Management Corporation is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, private equity, real estate and infrastructure asset classes. -
Talent Acquisition CoordinatorCapital Group | American Funds 2016 - 2017Los Angeles, Ca, Us• Partnered with internal recruiters and applicants/candidates to facilitate the hiring process across multiple business units • Oversaw the logistics of the interview process which encompassed: scheduling (800+ phone and onsite interviews), preparing interview packets, agendas, travel & reimbursement, and debriefs• Contributed knowledge and research-based articles to the Diversity and Inclusion team• Maintained complex meeting calendars via Outlook for multiple recruiters and interview teams• Assisted with the background screening process (pre-employment and reference checks)• Engaged with recruiters, HR, hiring managers, and candidates to provide updates on the status of the onboarding process• Updated and entered candidate information into the Applicant Tracking System (SuccessFactors)Tools: Microsoft Office (Word, Docs, Outlook, PowerPoint), SuccessFactors ATSCompany Description:Capital Group is a privately held global financial services company. It is among the world’s largest and oldest investment management organizations, with over $2.2 trillion in assets under management. -
Consumer Insights SpecialistNew York Film Academy 2015 - 2016New York, Ny, Us• Evaluated school programs and services by administering web-based surveys to consumers (students) and faculty• Assisted and supported Evaluations Director in generating confidential and sensitive reports to be distributed in a timely manner to administration, human resources, and academic department heads• Reorganized and developed a new electronic database system for tracking and archiving survey data• Codified departmental steps and knowledge into a manual and trainings • Organized, maintained, and managed confidential evaluation data for 1500+ students and 200 + instructorsTools: Google Suite (Google Docs, Google Sheets, Google Slides. Google Forms) -
Scheduling CoordinatorNew York Film Academy 2014 - 2015New York, Ny, UsTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Microsoft Office (Word, Excel)Company Description:The New York Film Academy is considered the best hands-on visual and performing arts college in the world and offers a range of programs, including Filmmaking, Acting for Film, Screenwriting, Producing, Documentary Filmmaking, Game Design, Animation, Photography, Musical Theatre, Broadcast Journalism, Cinematography, Virtual Reality, Digital Editing. -
Assistant Language Teacher (Alt)Japan Exchange And Teaching Program(Me) (Jet) 2011 - 2014Jp• Supported and collaborated with Japanese Teachers of English at two junior high schools and six elementary schools to build and deliver English language and Western Culture lesson plans• Crafted English language and culture games and activities, using multimedia, for over 1200 students ages 5-60• Founded two free English conversation classes for local citizens and medical university students• Worked with local groups to create sustainable English-based programs and promotional materials• Facilitated events for locals to learn about holidays in America (i.e. Halloween, New Years, etc.)• Wrote training materials for new and incoming JET participants into FukuiTools: Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms), Microsoft Office (Word, Excel)Company Description:The Japan Exchange and Teaching (JET) Programme, founded in 1987, is aimed at promoting grass-roots international exchange between Japan and other nations. The number of countries sending participants has risen over the years, as has the number of participants.
Jeremy A. Lyons Skills
Jeremy A. Lyons Education Details
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James Madison UniversityInternational Affairs; Asia And Economics -
Nanzan UniversityAnd Culture -
Ucla ExtensionHuman Resources Management And Services
Frequently Asked Questions about Jeremy A. Lyons
What company does Jeremy A. Lyons work for?
Jeremy A. Lyons works for Recops Collective
What is Jeremy A. Lyons's role at the current company?
Jeremy A. Lyons's current role is Co-Founder | Recruiting Operations Consultant.
What is Jeremy A. Lyons's email address?
Jeremy A. Lyons's email address is je****@****yfa.edu
What is Jeremy A. Lyons's direct phone number?
Jeremy A. Lyons's direct phone number is (877) 334*****
What schools did Jeremy A. Lyons attend?
Jeremy A. Lyons attended James Madison University, Nanzan University, Ucla Extension.
What skills is Jeremy A. Lyons known for?
Jeremy A. Lyons has skills like Public Speaking, Teaching, Research, Intercultural Communication, Event Planning, Social Media, Microsoft Office, International Relations, Microsoft Excel, Social Networking, Editing, Microsoft Word.
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