• Implement and manage end-to-end web content for B2B devices and accessories, especially new product launches, via Amdocs CatalogONE (EPC)• Set up test data in lower testing environments in collaboration with GTS and product management teams.

• Implemented and managed end-to-end web content for B2B devices via Oracle ATG Business Control Center (BCC) and Amdocs CatalogONE (EPC)• Collaborated with GTS and cross-functional teams on B2B device launches, enhancement projects and defects via JIRA• Performed weekly site review and assessment for technical issues and purchase flow frictions in order to deliver optimal user experience on Digital Prospect eCommerce site and achieve revenue targets.

Subject Matter Expert (SME) of Lucidworks Fusion responsible for digital merchandising to drive growth in accessories and devices sales online, especially Mobile First App custom grid walls. Implemented and managed devices content via Oracle ATG Business Control Center (BCC Catalog) as Content Editor. Managed multiple and concurrent web-content projects on schedule and within scope while collaborating with multiple stakeholders.Key Achievements:• Implemented successfully all Fusion projects for accessories and devices. Set up and launched successfully all the Product Detail Pages (PDPs) for new devices in the BCC• Managed and troubleshot all BCC defects as quickly as possible, making the number of production defects reduced to 50% in less than one month• Collaborated with GTS (IT) teams for Lucidworks Fusion implementation or enhancement, especially with Fusion GTS Team in Boosting Automation project that helps reducing 20% in LOE each week.

Key Achievements:• Successfully set up all accessories pages, including multiple custom grid walls and navigations via Endeca Experience Manager (EXM), to attain over 100% of accessories sales revenue target (up to 34% YoY)• Proactively supported multiple business owners, stakeholders and GTS Teams with vast knowledge of accessories site structure and Endeca Experience Manager configurations/settings/mappings to improve the processes, especially for 1D project to reduce Page Load Times by 10% (as measured by Dynatrace)• Successfully set up and launched all testing/optimization and marketing promotional campaigns via Adobe Target Standard and Monetate on Verizon’s accessories eCommerce site.

Subject Matter Expert of Oracle Endeca Experience Manager (EXM) responsible for digital merchandising and front-end configuration. Monitored the accessories eCommerce site and metrics for insights on sales performance and initiated projects for merchandising improvement, strategies, and plans for increasing sales. Led project life-cycle through requirements gathering, design, development, testing, and launch, especially with A/B testing campaigns via Monetate and Adobe Target.