• Assisted transport and production teams with administrative duties such as answering calls and emails.• Operated weighbridge, verifying vessel capacity and general knowledge of transport.• Produced daily work schedules for drivers.• Filed and retrieved documents, records, and reports.

• Good knowledge of trade-specific KPIs.• Trained staff on how to deliver high-quality customer service.• Stocked and restocked inventory when new deliveries arrived.• Reorganised store to meet company requirements while maintaining pleasant aesthetic.• Ensured customer satisfaction by greeting every customer and approaching with friendliness.• Assumed manager responsibilities when Store/Assistant Manager were not present.• Maintained staff morale by giving praise which led to increased motivation and sales.

• Fleet management of over 20 vehicles.• Oversaw invoices and export documents.• Trained and managed staff on-site and during field marketing events.• Responsible for maintaining quality of work, as well as general housekeeping and ensuring a safe working environment.• Organised and booked shipments weekly with international shipping companies as well as arranged transport for delivery of containers on site.• Responsible for ordering materials as needed by warehouse staff.

• Completed all data entry requests within required time frame while maintaining accuracy.• Handled customer enquiries via telephone and e-mail• Kept record of cargo shipments and arrival dates• Compiled and typed transportation billing documents listing details of freight shipped by ocean freight, such as a name of shipper, destination, and charges from bills of lading and shipper's declaration.• Maintained physical copies of files such as billing documents and shipping declarations, filed and arranged for reference at a later time when resolving problems.• Trained new staff on data entry and how to use FileMaker software.

• Ensured good quality product by careful inspection.• Maintained high quality health and safety standards. • Responsible for training new staff working on the same department• Adapted to various work environments when transferred into a different department to cover sickness.• Responsible for transporting goods to packaging department.