• Customer Service: merchandise operations; online and email inquiries • Supply Chain: product images, pricing analysis, inventory, vendor management • Calendar Management: Chef Ahmed Obo’s events and appearances• Fundraising: annual fund and donor management for Jambo Kids Foundation• Writing, Editing, Proofreading: employee handbooks, policy and procedures, annual reports, technical documents, digital content• Compliance: credential and licensure for brick and mortar, food truck, and talent• Event Coordination: Onsite and mobile (food truck) over Northern New Mexico• Project Manager: The Jambo Cafe Cookbook• Digital: Social media, website content and development, marketing and e-commerce automations• Marketing: media placement and public relations; liaison to graphic designers• Project Manager: online and onsite Bazaar, merchandise, Jambo-label products

• Project Accounting and Bookkeeping for three entities internal to the organization• Accounts Payable, Accounts Receivable, General Ledger, Projects and Budgets, Credit Card Reconciliation• Compliance: local, state, and federal employment & labor law

* Customer service and satisfaction* Bartender* Facility management* Purchasing

2020 - Covid• Customer Service: vendors, artists, ticket holders• Accounting / Bookkeeping: AP, AR, GL, grants, reconciliation, budgets, forecasting, audit• Writing, Editing, Proofreading: employee handbooks, policy and procedures, technical documents• Compliance: local, state, and federal employment & labor law• Payroll: associated tax filings, worker's compensation, 1099 and W-2 preparation• Human Resources: talent acquisition, onboarding, offboarding, management• Benefits Management: Insurance, PTO, FMLA• Operations: physical plant, IT, and asset management• File Management: digital and paper

• Customer Service: HOA and COA management for 15 properties • Onboarding: vendor sourcing, vetting, coordination for maintenance projects• Project Manager: maintenance, roofing, stucco, grading, lighting & grounds• Accounting / Bookkeeping: budgets, AR, AP• Compliance: NM Real Estate commission rules and regulations• CRM Management: property, owner, and financial information• File Management: digital and paper

2018/19 - owner relocated• Account Management / Customer Service: owners and tenants for 35 properties• CRM Management: property, owner, and financial information• Onboarding: vendor sourcing, vetting, coordination for maintenance projects• Project Manager: roofing, stucco, HVAC, painting, mold remediation• Property Management: listings, showings, credit and background checks• Compliance: Federal and State Fair Housing Law and NM UORRA• CRM Management: property, owner, and financial information• File Management: digital and paper

2017-2018, term contract• Accounting / Bookkeeping: AP, AR, GL, grants, budgets and forecasting• Payroll: associated tax filings, worker's compensation, 1099 and W-2 preparation• Compliance: local, state, and federal employment & labor law• CRM management: donors, gifts, event, ticket tracking, correspondence• Operations: asset management, purchasing, insurance

2017, term contract• Customer Service: patient relationships, confidentiality, retention• Human Resources: talent acquisition, onboarding, training, offboarding• Inventory Management: plant production, harvest, packaging, and retail• Accounting / Bookkeeping: AP, AR, reconciliation, budgets, forecasting• Operations: physical plant, IT, asset management, purchasing• Writing, Editing, Proofreading: SOP, policy and procedures, technical documents, digital content • Compliance: local, state, and federal employment & labor law; DOH Cannabis rules

2012-2017, contract• Customer Service: stakeholders, donors, and tuition assistance students and families• Program Manager: Tuition Assistance Program serving 300 families• Liaison: 25-person working Board, subcommittees, volunteers• Fundraising: annual fund, in-kind, sponsorships, major donors• Event Coordination: golf tournament, Blue Stampede (reverse raffle)• Onboarding: volunteer sourcing and management• CRM Management: donors, gifts, correspondence, financial reporting for fundraising efforts• Writing, Editing, Proofreading: Board of Director handbook, policy and procedures, annual reports, technical documents, digital content• Compliance: local, state, and federal employment & labor law • Digital Project Manager: social media, website, e-newsletter, online application system development and implementation• Accounting / Bookkeeping: AP, AR, GL, grants, investments, reconciliation, budgets, forecasting• Operations: physical plant, IT, purchasing, and asset management

• Project Manager: 3HO.org, bi-weekly e-newsletter, Aquarian Times magazine• Human Resources: talent acquisition and management of 25-person remote team• Writing, Editing, Proofreading: employee handbooks, policy and procedures, annual reports, technical documents, digital content• Program Manager: 3HO Brand License Program• Marketing: print and digital collateral, media placement; liaison to graphic designers• Calendar management (editorial): for five departments and two sister organizations• Team Lead: marketing and photography for two annual events

• Project Liaison: Electronic Health Record Southeast Federal Initiative• Communications Manager: interviews, documentation, statistical analysis• Editing and Proofreading: technical writing and grant applications

Temporary positions at a variety of employers providing administrative assistance in operations, C-level support, proofreading, copyediting, and more.

• Administration: calendar and travel coordination• Human Resources: source and manage team of six support staff and 80+ volunteers• Event Coordination: Rotary book-swap, parties, meetings, employee appreciation• Grant management• File Management: digital and paper

• Administration: calendar and travel• Event Coordination: Siggraph and Building Virtual Worlds• Customer Service: Alice Educational Software user community• Bookkeeping: AP, AR, grants,• Operations: asset management and purchasing• Contract Management: DARPA and Intel• Digital: website maintenance for alice.org• File Management: digital and paper