Lysa Harris Email & Phone Number

I am a well-rounded employee with decades of experience in customer service. I have excelled in roles requiring a high level of professionalism, sociability, and concurrency. My ability to welcome and make clients feel comfortable has improved the level of service provided for my employers. While working, I have mastered the practice of handling multiple people at once and still delivering attention to detail to all. I am excited about creating connections and look forward to those I can greet in the future.

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  Reception Manager

  Onegeneration

  Jan 2016 - Present - Los Angeles Metropolitan Area

  * Monitor everyone coming to or leaving the Administrative offices and the Adult day program.* Ensures that everyone is greeted in a warm, professional manner personally and through the telephone.* Answers multiple phone lines, discerning the callers needs and transfers call to appropriate staff or takes messages as required.* Manages the reception area to ensure effective and timely telephone and mail communications, both internally and externally, to maintain professional image.* Responsible for all aspects of attendance including record keeping.* Assists in billing process through attendance records and other record keeping.* Responsible for all aspects of adult daycare participant's transportation.* Responsible for clerical duties as related to admission and discharge.* Responsible for completing statistical data related to attendance.* Responsible for administrative duties including: satisfaction surveys, flyers, application packets, as well as other administrative duties as assigned by the director of Adult Daycare.* Actively participate in the multi-disciplinary team, and advocate on behalf of participants and their families. * Establish and maintain positive and professional relationships.* Provides support to multiple departments to assist with special projects as needed.

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  Stetson University