• Manages all new hire and current employee benefit programs such as benefit enrollment, and new employee orientation, and other benefits training opportunities.• Administers FMLA eligibility and utilization in accordance with Federal law.• Maintains employee confidential files, including medical documentation, medical certification, and employee communication.• Provides guidance, consultation, and assistance all level of staff on training and HR policies, programs, and initiatives.• Respond and investigate employee relations issues and recommend steps of action.• Serve as a link between management and employees by handling questions, advise employees and contract managers on the interpretation of human resources policies, procedures, and applicable laws and regulations.• Complete hiring process, status changes, and termination process. • Ensure new hire packets are complete in accordance with Federal and State law as well as company and contract policies. • Maintain database of employees (Active & Inactive).• Process unemployment claims and participates in unemployment hearings, when needed, assist with wage/hour, EEOC and NLRB charges and requests.• Provide current and prospective employees with information about company policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.• Entering and auditing of employee data; payroll maintenance; and monitoring of employee data.• Assisting in the preparation and processing of bi-weekly payroll for approximately 200 employees; reviewing and ensuring accuracy of approved changes, updated and special payroll deductions.• Reviewing changes for proper authorization and ensuring corporate policies are in accordance to federal, state, and local tax codes nationwide.• Partnering with Payroll personnel to ensure responsive resolution of employee payroll issues/inquiries.

• Maintain High Quality open door confidential employee relations for staff of all levels in three regional offices (Executives, Managers, Customer Services Representatives, Sales Teams and Field Service Technicians). • Aide and oversee Managers and Executives with their team support, training and disciplinary actions (such as Investigations, Performance Improvement Plans, Attendance Trackers and Terminations).• Oversee and facilitate Learning and Development initiatives within US Region programs such as Lead the Way and Great Connections.• On boarding and Employee retention management with benefits, leave absence management, wellness programs, risk management to include workers compensation, short and long term disability.• Responsible for the development, administration and training of the Equal Employment Opportunity and Affirmative Action Programs.•Working knowledge of principles of Affirmative Action/Equal Employment opportunity, HIPAA, FMLA, COBRA, Sarbanes Oxley, ADA and FLSA.• Oversee and administer employee benefits such as Health Insurance, Vision, Dental, Flexible Spending Plans, Life Insurance and 401k plans. Oversee and implement open enrollment for full benefits packages for all staff and field any questions and or concerns.• Manage, assist and track employee Leaves of Absences (LOA) such as Workers Compensation, Disability and Unemployment claims.• All functions and HR responsibilities overseeing three offices nationally, Palm Bay, Houston and Ft. Lauderdale.• Prepare and maintain all personnel files, medical files, claims and benefits files confidentially.• Confidential Coaching and counseling for all staff in an environment of safety and transparency.• Coordinate with HR counterparts internationally with all HR requirements as needed (CONUS & OCONUS).• Maintain HRIS System and all soft and hard HR Employees files Active and archived.• Work with HR Business Partners to implement and execute HR Strategies and Initiatives.

• All corporate Human Resources duties and processing necessary paperwork for new hires, benefits enrollment, terminations, etc to ensure timely and accurate coverage and cancellations. • Served as a liaison between employees and/or managers and the organization by interpreting personnel policies and procedures and resolving employee concerns. • Full Life Cycle Employment (Recruit, Train, Retain and Termination).•Oversee and administer employee benefits such as Health Insurance, Vision and Dental.• Responsible for the development, administration and training of the Equal Employment Opportunity and Affirmative Action Programs.•Working knowledge of principles of Affirmative Action/Equal Employment opportunity, HIPAA, FMLA, COBRA, Sarbanes Oxley, ADA and FLSA.• Ensure that billing for all services provided is accurate, timely and fully documented.• Ensure the return of fully executed contracts and related correspondence to external customers via facsimile, email or mail.• Prepare and administer routine correspondence, negotiation memoranda, and contract documentation.• Initiates, administers and tracks the contract closeout process for the contract team.• Have primary responsibility to maintain corporate contract records, and to manage other related activities for the company’s site locations.• Liaison between employees and/or managers and the organization by interpreting personnel policies and procedures and resolving employee concerns.• Prepares, organizes and maintains contract records and files documenting contract performance and compliance.• Projected and maintained workforce requirements within a defined payroll and benefits budget. • Knowledge of various office automation software programs, tools, and techniques to support office operations. • Authored and conducted training programs to meet company objectives while tracking participant progress ensuring compliance of mandatory topics such as employment law, safety and risk management.

Managed Care and Utilization Management. Medical Field within the Neurological and ENT field. Administration, Measures of Performance Coordinator.