Alyssa J Email & Phone Number

San Clemente, Ca, Us

•Prepare final bill for departing groups and monthly homeowner, investor, and courtesy account statements by pulling backups and organizing the bill per company standards, using SMS.•Handle the travel agent check run, preparing the backup, cutting and mailing out on a weekly basis.•Regularly monitoring the AR inbox, answering any billing questions made by front desk agents or clients.•Assist AP and the Accounting Manager as needed with data entry, filing, and preparing backups, with an introduction to processing invoices and inputting house charges.

Liaison between sales and the operation about incoming groups and meeting space bookings by distributing information and pre-blocking rooms.Make reservations, set up billing patterns, and collect payment from incoming groups and meeting space bookings.Reconcile commissions with vendors such as, Sojern, Dayuse, and Booking.comReconcile and apply payments from contracted airline business, sending out invoices when needed.Pull and send requested reports to the Director of Sales.Assist the front desk in covering breaks.Draft contracts and banquet orders for incoming groups and events. Other administrative tasks

• Utilize various systems, including Opera and Hotsos, to communicate with colleagues and assist guests with checking in and out, and building reservations.• Process authorizations and payments of guests, post additional charges, set up routing, and answer any billing concerns.• Stock the grab and go area. Take food and drink orders. Cook in the kitchen and make drinks at the bar.• Provide guests with necessary information per Hyatt standards, including answering questions, easing concerns, and leading them in the direction they are looking for.

Seattle, Wa, Us

• Complete the change order, count the safe, balance tills, and deposit money every night per Starbucks guidelines.• Pull food for the following day and keep track of inventory to order enough stock daily.• Run the floor by deploying and managing team members to the appropriate positions while solving customer problems.• Engage with and serve approximately 20+ guests per shift handling all aspects of service from greetings to genuine goodbyes, presenting company, recipe, and menu knowledge in a casual environment.• Maintain store cleanliness and product stock per health department and organization standards.

Sonoma, Ca, Us

- Enter patient information per state guidelines for covid vaccinations in the California online state system

•Seat approximately 30+ guests at the appropriate table with menus, roll up utensils, and highchairs or booster seats, if necessary, using knowledge of the dining room layout.•Scout the dining room floor, marking which tables are clean, dirty, and open based on company standards.•Answer the phone using company standards and greet approximately 30+ guests, taking down their name, party size, wait time, and rewards information using DineTime.•Choose where to seat guests based on party size, future reservations, server skills, and guest preferences.•Complete side work such as rolling up silverware, checking bathrooms, and putting menus away.

Atlanta, Ga, Us

•Make cold calls, write emails, and visit local business to ask for their participation in events with their time and/or donations to the silent auction.•Research, explore, and confirm venue space for events.

Seattle, Wa, Us

•Engage with approximately 20+ guests per shift handling all aspects of service from greetings to genuine goodbyes.•Accurately place approximately 20+ orders per shift, presenting company and menu knowledge in a casual and upbeat environment.•Blend and serve 20+ beverages per shift. following recipe guidelines and customer instructions.•Maintain restaurant cleanliness and product stock per health department and organization standards.•Breakdown the store for cleanliness and put away shipment orders during closing shifts.

Denver, Co, Us

•Engage with approximately 20+ guests per shift handling all aspects of service from greetings to genuine goodbyes.•Accurately place approximately 20+ orders per shift, presenting company and menu knowledge in a casual and upbeat environment.•Maintain restaurant cleanliness and product stock per health department and organization standards.•Assist back of house employees with meal prep including meats, vegetables, and dairy.•Balance drawer at the end of the shift including cash and credit transactions.

Vallejo, Ca, Us

•Interacted with approximately 20+ students and parents over the telephone and in person, answering questions and directing calls•Received money and wrote receipts for tuition, uniforms, summer classes and camps, clubs and sport fees.•Maintained absences and tardies for student body of approximately 430.•Signed for approximately 2-3 package deliveries per day and sorted through 10-25 pieces of mail.•Tracked faculty and staff hours in excel daily, weekly, and monthly for payroll purposes.•Audited approximately 400+ parent volunteer details including driver license and TB Test expiration dates and hours worked.•Sent reminder letters to approximately 45 parents about volunteer requirements. •Created and mailed approximately 400+ information packets in preparation of the coming school year.