Vice President-Marketing
Winston-Salem, North Carolina
-Developed and executed strategies that increased store sales, grew transaction counts, enhanced brand equity and customer satisfaction, improved merchandise margins and overall profitability-Provided executive leadership and direction in the areas of merchandising, category management, assortment planning, inventory management, distribution and logistics-Led the category management team, including analysis of merchandise product groups, pricing, vendor management, advertising & promotional campaigns and merchandising initiatives-Responsible for $500MM+ annual sales-Averaged same store sales growth of+10% annually-Raised gross margin by +7.0 points-Managed 300+ store remodels, store resets, and 150 store acquisition-Installed rebate and promotional programs to increase revenue-Implemented store advertising and promotional programs in all stores, including in-store, radio, TV, social media, and outdoor advertising-Successfully developed social & digital media strategies to increase visibility & traffic and plus supplier provided funding for promotions-Oversaw mobile app initiatives resulting in a mobile app launch in under six months, as well as creation of two new phases of the website in under six months-Played a key role in the selection of the company's loyalty provider and development of best practices-Developed and implemented food programs including a quality proprietary grill program, fresh made proprietary donut program, proprietary deli program, fresh fruit program, and more-Developed and implemented Dunkin Donut self service fresh donut program in 265 locations-Defined negotiating strategies and contract requirements-Approved product assortment, planogram transitions, as well as space and floor plans-Developed store format and partnership strategies; and, created expansion into non-traditional product categories-Performed all Marketing & Merchandising functions, and negotiated all Marketing contracts-Reported directly to owner