Assisted university students, faculty, and staff in basic computer troubleshooting. Oversaw computer labs during operating hours to ensure that any user problems could be promptly solved. Organized, inventoried, and circulated audio and video equipment. Handled sales and customer relations during the summer.

Served as a key team member on on-going and several ad hoc projects housed in the Performance and Rewards and Organizational Effectiveness practices. Conducted and applied market research for client projects to develop an understanding of career frameworks and paths in the IT and Audit industries. Participated in stakeholder interviews, including note taking, data synthesis and summarizing key findings. Refined business writing and content development skills by developing client presentations. Gathered and organized market data for two executive compensation projects. Attended client calls to become acquainted with client communications.