• Order processing, coordination of warehouse operations and effective shipment schedule. Communication of shipment delays or change of shipment date to the Customers. • Claims handing, verifying and resolving customer shipping discrepancies along with participating in customer planning and developing plans to improve service through focus on key performance indicators. • Execute product distribution via 3PL FO. • Update order forms and distribute it to Sales Managers and Customers.… Show more • Order processing, coordination of warehouse operations and effective shipment schedule. Communication of shipment delays or change of shipment date to the Customers. • Claims handing, verifying and resolving customer shipping discrepancies along with participating in customer planning and developing plans to improve service through focus on key performance indicators. • Execute product distribution via 3PL FO. • Update order forms and distribute it to Sales Managers and Customers. • Provide weekly reports on NPD and promo sales by Customers to the commercial organization.• Carry other tasks deemed suitable by line manager to carry out trade effectively. Show less

• Create new project strategy for promotion and developing sales in Kyiv. • Analysis and monitoring Kiev market of delivery services. • Search for new suppliers, prepare commercial offers and agreements; negotiations. Formation network of suppliers. • Create job descriptions and instructions for the call-center operators, dispatchers, drivers and couriers within the project. • Development and improvement of customer service. • Reporting.

• Weekly production scheduling. • Daily stock analysis of raw materials and finished goods. • Responsible for raw materials inventory level. • All communications with approved suppliers, looking for new ones to improve quality and reduce net cost. • Preparation of contracts with suppliers. • Supply processing: arranging supply of all raw materials as well as delivery of finished goods to the Customers. • Updating the spreadsheet of product formulas.