Lyvia Triplett Email & Phone Number

New York, United States

New York, New York, United States

Brooklyn, New York, United States

New York, New York, United States

Minneapolis, Minnesota, United States

-As DLSM ensured State Board mandates for safety and quality are monitored and upheld in all disciplines, along with ensuring employees stay current on service protocols and industry trends. -Perform daily managerial responsibilities in correlation with General Manager to embody the vision and mission of providing clients with holistic spa services and integrative wellness treatments.-As a practicing Esthetician, offered customized skin care specializing in lymphatic massage, acupressure, trauma-informed hair removal, and nervous system regulation-based energy healing services. Customizing science-focused botanical treatments that uniquely bridge the gap between medi-spa and clean beauty treatment philosophies. -Tailored retail shelf to optimize client appeal through management of brands and product expansion as needed.KEY ACCOMPLISHMENTS:-Exceeded personal retail/client goals within my first year and consistently maintain an estimated $10K in in revenue from services and $2K in retail sales per month, surpassing practitioners in all disciplines. -As our sole esthetician during the pandemic, maintained 85-100% bookings for two years to sustain financial stability as well as retained positive client relationships during industry downturn.-Consistently provided insight on science-focused skincare to management to help our organization stay on the leading edge of industry trends while promoting sustainable, environmentally conscious practices.

Minneapolis, Minnesota, United States

Watershed's original location pre- expansion/rebranding

Aveda Institute Minneapolis

-Served as head retail/reception specialist for the Esthiology and Spa Departments in managing front desk and retail operations in fast-paced, service-centric environment that served as a training ground for 800+ students and provided guest services for hundreds of clients daily.-Led in-depth product training and mentoring to students, as well as worked with newly hired and long-time employees to ensure cooperation and alignment with corporate and brand standards.KEY ACCOMPLISHMENTS:-Independently opened, closed, and managed the third-floor spa and retail space with sole responsibility for client relations, customer service initiatives, student sales, and insightful problem-solving-Proactively contributed to growth initiatives by generating and analyzing sales, earnings, and student reports for review by the leadership team. -Developed incentivized programs to boost student sales growth and provided leadership in daily communication by establishing measurable goals and objectives.-Was only non-managerial employee asked to come back to facilitate re-opening after COVID, collaborating with management to integrate new policies/protocols reflective of industry changes/transitions post-COVID.

Greater Minneapolis-St. Paul Area

New Ulm, Mn

Esthiology, Aesthetician/Esthetician And Skin Care Specialist

Political Science And Government

Organizational Leadership

Botany/Plant Biology

Activities and Societies: Speech & Debate Club