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Provide consultation to global Fortune 500 customers to enhance their operations management.Designed NMS Architecture solutions for both in-house and customer facing projects.Develop test labs for large customer deployments of network management technologies (Syslog, SNMP, IP SLA, NetFlow)Authored a commercial service to assess customer Network Operations (NMAR).Authored a Network Management Architecture paper published on cisco.com:http://www.cisco.com/en/US/technologies/tk869/tk769/technologies_white_paper0900aecd806bfb4c.htmlAuthored a whitepaper on Large Scale Syslog Management, posted on cisco.com:http://www.cisco.com/en/US/technologies/collateral/tk869/tk769/white_paper_c11-557812.htmlSpeaker at Cisco Live in both the US and London every year (average audience size is 200+)Customer Engagements:Acxiom, ADP, Alltel, AMEX, BB&T, Blue Cross, Blue Shield, Best Buy, BSkyB, Cablevision, CenterPoint Energy, Certigy, Cingular, Cisco IT, Citigroup, Comcast, Countrywide, Cox, Credit Suisse, Dell, Deutsche Bank, EDS, Eli Lilly, Excelon, FedEx, Fidelity, First American, FiServ, Ford, Federal Trade Bureau, GE, GVT, Healthcare America, Hertz, Johnson and Johnson, JPMC, LabCorp, La County, LA County Unified School District, Liberty Mutual, Lowes, Macys, Merrill Lynch, MetroPCS, MGTS, Microsoft, Orange County, PayPal, Pfizer, Reliance Infotel Broadband Services Ltd, Rogers, Scottrade, Swift, US Postal Service, Veredus, Verizon ABN, VIVO, VZW, Wachovia, Walgreens, Wal-mart, Wells Fargo

Developed Tools and Processes for managing datacenter customer networks.Developed NMS applications, Billing interfaces, Bandwidth monitoring, Firewalls tools, Network Designs and Implementations.

Provided Training for "Cisco Info Center" (a Netcool OEM'd product offering from Cisco Systems, Inc., then later purchased by IBM and renamed to IBM Tivoli) to Cisco Employees globally.Earned Netcool Certification (CCIE-level certification for Micromuse Products)Consulted with fortune 500 clients on CIC implementations

Designed/Built new Network Operations Center (NOC) which was previously outsourced to Sprint. WAN consisted of 100's of Frame Relay sites across the US.Provided Network Architect and Network Management roles.