Larry Zeiler Email & Phone Number

Denver, Colorado, United States

Winter Garden, Florida, United States

Orlando, Florida

Resolved customer sales, returns and distribution challenges. Performed quarterly and annual inventory assessments. Received shipments and stored goods. Coordinated the transfer of materials between facilities. Oversaw the transfer of products to ensure accurate shipments. Inspected tracking and inventory.

Orlando, Florida

Installed and repaired large appliances for home usePerformed extensive repairs on damaged electrical productsCalled customers and scheduled visits for repair and installationDiagnosed malfunctioning appliances and perform necessary repairDocumented the entire process and components repaired and replacedRead schematics, and manufacturer specs before starting with repair workDetermined warranty vs non-warranty repairsMaintained a safe and clean work environment

Apopka, Florida

Supported and maintain user’s desktops/laptops; along with Xerox printers on over 750 machines. Troubleshoot problems related to hardware, software or network issues. Installs, adds, moves and changes.(IMAC) Tracked trouble calls, taking ownership to completion through ticketing system; updating as necessary and escalating if required. Supported end-user remote and on-site through SCCM, Symantec PC Anyconnect and MS Lync. Added and removed workstations on a network utilizing Active Directory. Provided break/fix services for computers, printers, and associated devices. Performed hard drive reimaging, data recovery, decryption and encryption. Performed maintenance tasks on Xerox printers; change ink and toner as necessary

Winter Garden, Florida

Perform in-home pc/laptop and printer repairs, upgrades, and installations Software installations and upgradesPerform modem and router installationsAnswer questions regarding product installation and operation

Coral Springs, Fl

Performed in-home pc/laptop and printer repairs, upgrades, and installations Software installations and upgradesAnswer questions regarding product installation and operation

Hollywood, Fl

Performed advanced pc/laptop and printer repairs as requiredJob impacted company operations, and judgment exercised could notably affect cost, profits and/or customer/vendor relationsDirectly supervised, motivated, and coached a team of 8-12 employees to meet required levels of productivity and customer serviceContacted customers regarding status of repair; solicited additional information if needed and provided estimates as well as answer questions regarding product installation and operationCoordinated new hire trainingConducted employee reviews with Tech Manager

Coral Springs, Fl

Fabricated custom computers to client's specificationAssisted with computer sales and developed customer relationshipsIdentified technical problems and performed diagnostic testingServiced customers in house and on site

Associates Degree, Liberal Arts & Sciences

Certificate, Audio Engineering

Certificate