Lisa Zimmerman Email and Phone Number
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Accomplished business operations executive with 15+ years’ success directing global teams, expanding corporate footprint, and driving large-scale change across business operations in highly matrixed environments. Data-driven leader combining strong business acumen with proven ability to deliver process improvements that cut costs, enhance customer experience, and boost team performance. Improves bottom-line revenue through strategic capacity planning, technology, and process standardization. Promotes a culture of inclusivity based on teamwork, innovation, and customer-centric values. ◉ Global Operations Leadership◉ Business Analytics | KPIs◉ P&L Management◉ Lean Six Sigma Certified | Certified PMP◉ Large-scale Process Improvement◉ Revenue Cycle Optimization ◉ Project Portfolio Management◉ Vendor Management
Quadax, Inc.
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Sr. Vice President, Revenue Cycle OperationsQuadax, Inc. Aug 2024 - PresentCleveland , Ohio, Us
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Vice President, Revenue Cycle OperationsQuadax, Inc. Jun 2022 - Aug 2024Cleveland , Ohio, UsBuilt company’s global production division. Doubled bottom line revenue within first year while continuing to deliver $9M in cost savings year over year. Lead daily operations, including P&L management, for a team of 700 production staff members located in the U.S., India, and the Philippines.• Transitioned pre-billing and post-claim functions to five international locations; negotiated vendor service contracts to cut operating costs by 50%.• Centralized call center and AR functions. Decreased domestic FTE counts due to redundancy. Streamlined workflows and standardized SOPs.• Initiated operational KPIs to track performance; created dashboards, trainings, and action plans for outliers.• Created company-wide staffing model using revenue forecasts, utilization, and productivity targets as inputs.• Implemented automation/BOT technology for three post-claim functions resulting in significant year over year savings.• Implemented Lean Six Sigma certification program and established professional development programs with career paths for future Quadax production leaders.
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Director, Global Business OperationsQuadax, Inc. Apr 2019 - Jun 2022Cleveland , Ohio, Us
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Operations ManagerInsight2Profit Oct 2017 - Apr 2019Beachwood, Ohio, UsLed daily operations while developing scope and workflow schedules for 15 concurrent projects managed by 60+ consultants, including project spend, resource allocation, capacity designation, and risk mitigation.• Established project management office (PMO); standardized processes, designed reporting templates, and implemented Stage Gate review process.• Initiated digital scorecards; used data insights to improve account engagement, quality & profit margin: Elevated client satisfaction scores by 25% due to actions based on data discovery.• Designed reporting process while partnering with account leaders to review and improve contribution margins. Drove 10% profit increase month over month. -
Program Manager, Learning ServicesConduent (Formally Xerox Business Services) Jan 2012 - Feb 2017Florham Park, New Jersey, UsManaged shared services across US, UK, Germany, Malaysia, Philippines, France, Germany, and Spain.• Served as trusted business advisor to Ernst & Young (EY) account teams• Led $4M project portfolio budget for 28K+ EY team, including P&L management, financial reporting, project cost analysis and projections, workflow schedules, and ROI analysis. • Closed $1M digital transformation project with the world's largest global airplane manufacturer while implementing training plan that delivered $1.3M in recurring revenue: -
Director, Global OperationsXerox 2009 - 2012Norwalk, Connecticut, UsLed, built, and deployed global teams across the Philippines and Malaysia; managed technical resources, training, e-learning, and vendor management.• Launched offshore employee-based/third-party service bureaus; oversaw special projects, website design, and learning administration; cut annual costs by approximately $4M through use of offshore labor.• Researched, authored, and distributed “Global Teaming Guide” that helped bridge cultural gaps, improve communications, and boost productivity by 25%. -
Global Vendor Relationship Manager, Media ServicesIntellinex (Subsidiary Of Ey) 2006 - 2009London, Gb -
Media ManagerIntellinex (Subsidiary Of Ey) 2000 - 2006London, Gb
Lisa Zimmerman Skills
Lisa Zimmerman Education Details
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Cornell UniversityManagement And Operations -
University Of CincinnatiGraphic Design
Frequently Asked Questions about Lisa Zimmerman
What company does Lisa Zimmerman work for?
Lisa Zimmerman works for Quadax, Inc.
What is Lisa Zimmerman's role at the current company?
Lisa Zimmerman's current role is Global Business Operations Executive | Business Transformation | Large-scale Process Improvement | Global Production & Delivery | Revenue Cycle Operations Leader.
What is Lisa Zimmerman's email address?
Lisa Zimmerman's email address is lr****@****att.net
What is Lisa Zimmerman's direct phone number?
Lisa Zimmerman's direct phone number is +121634*****
What schools did Lisa Zimmerman attend?
Lisa Zimmerman attended Cornell University, University Of Cincinnati.
What are some of Lisa Zimmerman's interests?
Lisa Zimmerman has interest in International Business, Vendor Management, Team Development, Shared Services Integration, Global Project Management.
What skills is Lisa Zimmerman known for?
Lisa Zimmerman has skills like Management, Project Management, Vendor Management, Outsourcing, Strategy, Leadership, Cross Functional Team Leadership, Program Management, Business Process Improvement, Training, Change Management, Business Analysis.
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