Proudly leading the teams looking after all new business joining the wide Nourish user base.

After reaching a mature process and establishing a strong presence in the market, Nourish has now reached a level where we firmly believe we are heading towards the right direction and changing the industry as we have originally envisioned.The challenges have now changed from establishing that presence to raising awareness and tackling the challenges that are evident with digital transformation.My current role is to stay up to date with this trend and help the industry and individual providers go through this change management process in the most efficient and seamless way as possible. Understanding that each provider is unique in their approach, I try to understand individual challenges and help providers go through this transformational process through an enjoyable experience for all stakeholders (carers, managers, and top level management).

My unique background in Customer Success & Account Management at Nourish has evolved into a new dynamic role which mainly encompasses helping Care businesses innovate. With a much more complex company structure and legacy habits, I help Care Groups change the way they operate from field level to regional and operational level by implementing a smooth change process which ultimately leads to a mix of caring/data driven transformation, benefiting the whole business structure.This involves not only project and account management, but supporting a team in achieving ambitious goals internally: in less than 12 months I am proud to have helped the company increase its revenue by over 400%; migrating our CRM solution to a more scalable one, configuring the workflows across the company; improving our telephony system to make our telesales team more efficient; and business development generating projects for our sister company Nourish Labs.

At Nourish I was responsible for onboarding, training and customer support for new accounts. Continuous and careful training is key to proper patient/service-user outcomes in the Health & Social Care Industry. I pride myself on communicating topics in a patient, constructive and creative problem-solving manner. These are the skills which I have the opportunity to apply and improve on a day-to-day basis.As in most SMEs I also contributed in other areas of the business. This included mediating between customers and the development team, project management, information security, continuous feedback of user requirements contributing to product development and quality assurance for each new iteration of the product.

Leading Growth and Revenue strategy at iqurate, with ambitious targets from year 1 through the implementation of robust and tested commercial planning.• Advise executive board on key strategic decisions, driving company growth and market expansion.• Establish a robust growth model, laying the foundation for future scalability and business success.• Build a winning team from the ground up.

This venture supports teams and small companies in executing their ambitious growth or repositioning plans by providing a range of support services, including strategy definition, strategy review, change management, market positioning, support to market penetration, business development and creation of new revenue streams. Almeida Consulting supports companies with all their business development, sales and account management, providing a full range of services such as team setup, training and performance management. The company also operates with failing ventures supporting them with the definition and implementation of recovery plans.

RedLight Software Inc. is process-driven software solutions company specialized in deploying high-quality outsourcing services. We work for European companies that need additional resources and want to turn their fixed costs into variable costs but want to avoid offshore cultural differences. We provide near-shore, on-time, quality solutions.

Monitoring of European Commission documentation for programmes and regulations with impact on business with Brazil; Coordination of networking events between European and Brazilian companies; Editor of the Weekly Events Agenda for the Brazilian Industry in Brussels; Editor of the Monthly Newsletter with European Business Opportunities for the Brazilian Industry; Responsible for the Annual Report of BBA;

Research on past and present legal opinions and judicial decisions; Attendance of several court proceedings; Specialization in payment order procedures.

Attendance of several court proceedings and joint analysis and discussion in group with the judge and other interns, generating a bridge between the theoretical study of Law and real life cases.