Digital project Manager:- Website management with a 360° web and com agency: maintenance, upgrades (functionalities, web design, etc.), content integration and benchmarking. - Creation of SEO content (blog articles, website pages). Analysis of natural referencing via SEMRUSH and Monitorank. - Management of the photo library. - Analysis of the quality of the SIT Ingénie database (bugs and upgrades). - Management of maintenance, upgrades and creation of fun, interactive routes on the "Ile de Noirmoutier aventures" smartphone application. - Management of maintenance and upgrades to the site's tourist webcams. - Reporting and statistics with Matomo. - Project 2023-2024: work on redesigning the site with a web agency, on SEO and UX.Group travel consultant Manager:- Handling a variety of requests by email, telephone and in person: coach groups, seminars, team-building, school groups, camps, groups of friends or families, associations, etc. - Management of group partnerships: accommodation, restaurants, activities, guides, entertainers, etc. - Marketing and invoicing of the Tourist Office's guided group tour products.

- Organized pilgrimages of 10-80 pilgrims - Collaborated with suppliers- Communicated with customers- Managed cancellations and postponements during crisis- Destinations proposed at the agency : Israel, Jordan, Liban, Spain, Italia, Portugal, France...

Creation of contents :- SEO texts: touristic, cultural, useful informations, blogs- Titles and phrases for Google Adwords campaign- Facebook posts- videos: Vietnam (Hanoi, Sapa, Ninh Binh, Mai Chau)Photos managementWebdesignAssist to the Web marketing and Community Management strategyNotions in Pro Show producer (videos) and PhotoshopAccompany clients in Vietnam tour to film them for marketingWelcome customersHelp to manage a stand during events

University Ambassador:- Welcomed and advised students about university services (accommodations, scholarships, culture, sport, health...),- Promoted Angers and its regionInternational tutor:- Helped international students with the French administrative procedures, and with settling in their accommodation,- Did guided tours of Angers and its campus in English (group of 20, group of 45 students),- Accompanied international students during day trips (Paris, Saint-Malo, Mont Saint-Michel).

Worked on eRESA (the touristic regional booking system and the marketplace of Pays de la Loire) : - Achieved audit on regional websites (enpaysdelaloire.com and laloireavelo.fr)- Created communication supports for BtoB events,- Created training manuals,- Assisted in the creation of the BtoB communication plan,- Participated in B2B events, meetings and training sessions.Analysed the data of e-SPRIT (the touristic regional database) and its quality.Created editorial content: wrote articles on two tourism websites (valdeloire-france.com and laloireavelo.fr), posted content on their Facebook accounts.

- Created various tailor-made trips in Brittany, Normandy, Jersey, and Guernsey (bike tours, walking tours, gastronomic tours, New Year stays, Christmas weekend, amusement trips…),- Researched new suppliers for a new tourist product (Cotentin destination)- Organised day trips at amusement parks (Futuroscope, Cobac Parc) and a zoo (zoo de Beauval) for a worker's committee (800 participants),- Managed overseas trips (Nicaragua, Swedish Lapland...) with other DMC's,- Updated fares and touristic programs in Normandy and Brittany.