• Coordinated with the different Africa & Middle East marketing teams to collect and analyze local market data, consumer data and insights across the different beauty categories (mainly hair care, face care and coloration)• Identified gaps and growth opportunities that fit the zone strategy• Monitored competition updates (product, price, format, media) to relay category recommendations• Analyzed competition’s price and communication strategies to determine the optimal positioning of L’Oréal Paris products• Prepared snapshots per category to feed local findings to international teams ensuring consistency of new developments and marketing mixes with the countries’ needs

• Was part of the Technology, Media and Telecommunication Team under the Business Operations service• Worked in a team and performed benchmarking and KPI computations for clients engagements’ presentation materials • Assisted in the preperation of clients’ final deliverables

• Executed all cash transactions, checks deposits and transfers out• Handled customer account enquiries • Managed end of day till-closing operations at the Branch • Promoted products to customers