Senior Private Tour Consultant
CurrentAssists with the training of new staff and overall development of the Private Tours Department.Answers private tour enquiries by e-mail, telephone, agent platforms or from face to face customers.Researches, designs and prices tailor-made itineraries and packages.Creates fully detailed, costed and clear customer proposals.Assists with pricing and managing tour series products.Processes private tour booking payments and ensuring suppliers are paid in a timely manner as well as perform general cash handling duties when required.Undertakes general ad hoc administrative duties such as invoicing, tour vouchers, passenger lists, etc.Sources new suppliers and liaise with suppliers from a range of service providers in order to fulfil customer requirements.Assists with creation and maintenance of supplier databases, sample tour itineraries, etc.Represents the company at trade shows, site inspections, fam trips and networking events as required.
