My name is Leonardo. I worked as a Commercial Assistant at Grupo Boticário, and now I work as a Social Media Assistant at Wiser. Additionally, I work as a freelance English instructor, helping people achieve their dream of learning English and connecting with other cultures. I hold a degree in Systems Analysis and Development from Descomplica and have a deep interest in various areas of technology, such as web development, SAP, Power BI, and other tools and programming languages that enable me to create innovative and effective solutions for the challenges of the digital world.In addition to my degree, I have completed complementary courses in Full Stack Web Development at Harve Escola de Inovação, and in Business English and Computer Architecture and Organization on LinkedIn and Descomplica, respectively. These experiences have provided me with broad and versatile knowledge, which I apply both in my work at Grupo Boticário and in my personal projects. In my professional role, I contribute to customer service and retention by leveraging CRM tools and data analysis. In my projects, I develop websites and applications that meet users' needs and expectations, combining attractive design with optimized functionality.What drives me is my curiosity to learn new technologies and my passion for exploring the intricate aspects of the digital world. I believe technology is a universal language that transcends borders, and English is a key to unlocking global opportunities. Therefore, in my role as an English instructor, I am dedicated to inspiring and empowering my students to embrace these possibilities. My goal is to become a skilled and recognized professional in the IT field, capable of creating solutions that generate value and impact for society while promoting education and cultural exchange through English teaching.