I bring to table an illustrious experience in International Credit Control & Risk Management while leading high volume credit operations while developing a high performing credit culture, implementing system and process changes to maintain high levels of performance and profitability. I act as a SME on company's Account Receivable Process while increasing Cash Flows and successfully improving the Credit Department with operations across International Locations including India, Gulf, Hong Kong & SEA. ✺ Professional Silhouette✺With proven Success in industry dynamics and risk factors (industry, country, economics and currency) in which a business operates and a solid background of delivering against tight deadlines and leading endeavours critical to Business Capabilities and Revenue Generation. I possess a strong approach in reporting within agreed timelines for the top management and, reporting and presenting them from dimensions such as regions and product for financial performance tracking – credit control, productivity, etc.I am known to be a resilient professional with 18+ years of experience in: ❋Providing strategic direction to Credit & Collection Control and curbing the risk of bad debts and receivables ageing.❋Maintaining customer relations to secure their credit risks, ensure smooth running of accounts and timely recovery of payments.❋Leading internal/statutory audits to evaluate internal control systems for future remediation.❋Developing pragmatic partnerships with Stakeholders, Partners, Clients, Business Units, Auditors.If you think, I would be a strong addition to your team, connect with me or drop me a line on LinkedIn or rizwan.ahmed123@hotmail.com.
B2B Credit & Collections
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Global Operations HeadB2B Credit & Collections Jan 2020 - PresentIndia
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Deputy General ManagerMonster May 2019 - Dec 2019Hyderabad Area, India -
Regional Manager Credit & Collection India/Me/SeaMonster Sep 2015 - Apr 2019Hyderabad Area, IndiaNew Processes, Policy Revamps, and Practical Results: ❋Transitioned Credit & Collection, KYC & Cash Application process from EU to India❋Post transition, reduced the over-due debt from USD 4 Mil to USD 150k within 12 months.❋Turned the worst performing region into best from credit & collection perspective within 12 months❋Re-trained and mentored 25 direct reports to create efficient and independent credit analysts for the company❋Reviewed and rewrote internal policies including changing sales booking policy.❋Implemented Credit status checks in CRM to prevent frauds❋Collaborated with IT to change in-house collection tool to Access for better visibility in reporting to the business.❋Liaised and worked with Local advocates and 3rd party collection agencies to pursue bad debts on a NO Collection, No fees basis.❋Maintained 31+ debt at less than 1% and 61 + debt as 0.3% debt with no invoices in above 90 days bucket.❋Automated Backend Process – Cash Application/MIS with macro implementation and drove quality through tools, free of cost.❋Recorded vital reduction in Legal Movement and Bad Debt Provisions YoY❋Consistently championed external audits for the past 10 years – SOX/BDO with ZERO faults for Credit & Collections department. ❋Increased Work Productivity while reducing head count; elevated staff to different roles with increasing responsibility❋Implemented desktop to Mobile SMS collection techniques for the collection team
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Senior Manager Credit & Collection India/Me/SeaMonster.Com Mar 2011 - Aug 2015Hyderabad Area, IndiaI have years of expertise in Commercial Operations and Credit Control. In my 12 years of experience as a Credit Controller I gained in-depth knowledge in Strategic Planning & Control, Revenue Cycle Management, Customer Administration, Credit & Collection Management, Audit & Compliance. My Strengths are Team Management, Strategic Recovery Management, Conflict Management and Resource Optimization. Apart from Credit Control operations I am adept at formulating Corporate Policies and setting Credit Standards.
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Manager India/Me/SeaMonster Mar 2010 - Feb 2011Hyderabad Area, India
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Manager India/MeMonster Jan 2009 - Mar 2010Hyderabad Area, India
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Deputy Manager- IndiaMonster May 2008 - Jan 2009Hyderabad Area, India
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Assistant ManagerMonster Mar 2007 - May 2008Hyderabad Area, India
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Assistant Manager Credit & RiskCiti May 2003 - Oct 2006Hyderabad Area, IndiaIn CitiFinancial, I was heading the Collections for Personal Loans, Consumer Loans & Auto Loans Pan Hyderabad. Here I have successfully managed Delinquencies and Gross Credit Loss. I handled generation and evaluation of Risk & Credit. Was involved in helping Collection officers in achieving their individual Targets set as per Companies objectives.Value Offered: ❋Worked along with a team of 14 Collection officers and a Personal Loan Portfolio of 150 Cr.❋Worked closely with Credit Control, Risk Management & Branch Network and led collections for 16 Branches of Personal Loans, Consumer Loans & Auto Loans for Hyderabad. -
AssociatePrateek Capitals Services Pvt Ltd. Oct 2001 - Apr 2003I was managing Payment Collections, Administration, Commercials, and Accounts Receivables & Payables.Value Offered: ❋Major Contribution in achieving collections Targets in collaboration with Operations and Sales team by driving field collections executive team to maximize the productivity
M A. Education Details
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Seventh Day Adventish High SchoolCommerce
Frequently Asked Questions about M A.
What company does M A. work for?
M A. works for B2b Credit & Collections
What is M A.'s role at the current company?
M A.'s current role is International Credit Control & Risk Management Leader ◊ Collection Management Specialist ◊ Order To Cash Process Analyst.
What schools did M A. attend?
M A. attended Seventh Day Adventish High School.
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