•Lead full life cycle of recruitment services across the organization•Ensure recruitment processes are effective and have appropriate integration into upstream and downstream functions•Work closely with GMs and Directors on business needs and make recommendations to develop long-term internal strength for critical roles/skills•Assist with driving diversity and inclusion initiatives•Collaborate with key internal stakeholders to gain a solid understanding of the staffing needs of the business and develop effective recruitment campaigns to ensure hiring goals are met•Oversee the development, implementation, execution, review, and improvement of HR programs, processes, and policies•Design and developed HR-related reports and metrics to assess various HR programs and initiatives and recommend improvements•Implement relevant HR metrics in order to determine the efficiency and impact of the workforce

•Partnering with the Deputy General Manager on the implementation of the People Strategy.•Provide expert advice to the business on all HR matters, communicate all policies and legislation•Promote and support diversity and develop an inclusion strategy•Partnering with Deputy General Manager on HR strategy and organizational development plans•Build strong relationships with leaders and their teams and be their main point of contact and sparring partner on all people matters.•Drive the delivery of the annual HR Cycle, including annual performance management, compensation, succession planning and development.•Stay up to date with local employment law landscape to ensure local compliance•Draw people insights from available real-time reports to identify and address opportunities for improvement with leaders and local management.•Deliver trainings and workshops for local leadership teams and various employee populations on different HR topics.•Participate in recruitment where needed and coordinate and perform employee activities required, i.e., onboarding

•Partnering with hiring Manager’s to fully understand business needs and deliver a best-in-class recruitment service, while meeting tight deadlines in line with recruitment plans.•Create recruitment strategies and implement recruitment plan for the organization.•Review/Prepare Job advertisements effectively and appropriately to attract the right talent.•Plan onboarding experience that delivers a solid employee experience, drive strong engagement and culture integration.•Contributing to the restructuring of departments to increase efficiency and align activities with business objectives•Finalization of Organogram with Department heads.•Identification of roles & responsibilities across all department.•Provide support in execution of Performance Management System.•Ensure that HR support is provided to all relevant departments timely and efficiently.•Monitoring and updated HR database.•Provide necessary information for smooth execution of monthly Payroll

•Conduct weekly meetings with respective business units.•Consult with line management and provide HR guidance.•Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.•Manage and resolves complex employee relations issues. •Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.•Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).•Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.•Provide HR policy guidance and interpretation.•Develop contract terms for new hires, promotions, and transfers.•Provide guidance and input on business unit restructure, workforce planning, and succession planning.•Identify training needs for business units and individual executive coaching needs.•Lead Talent acquisition & smooth Employee on-Boarding.•Critically examine, monitoring and preparing Job descriptions for all level of employees.•Lead Operational Activities and life cycle of all outsource and permanent employees•Developed Human Rights strategy in alignment with overall HR and Business objectives•Arrangement of all employee-related activities, Birthdays, Recreational, Team Building, Recognition and Cultural to nurture positive culture.

•Provide Operational guidance for employee well-being & Employee relations.•Develop, evaluate and provide feedback on HR guidelines, processes, information system in order to meet the needs of the Organization.•Establish Quarterly goals to clarify and identify key priorities within the HR workflow and evaluate key milestone to track achievements and progress.•Project based work connected to variety of changing topics.•Advising employees in HR related topics and single point of contact for any HR Related question.•Lead and supervise HR services delivery for all over Pakistan more than (3500+) employees.•Design Internal SOP’s for smooth execution of HR functions.•Prepared monthly HR Service delivery desk report for Sr. Manager Operations & OD.•Maintain & update Org Charts on Monthly bases.•Maintain employees profiling in E-Format for Higher Management•Responsible to manage Legal cases and ensure its proceedings.•Lead & Supervised all type of Letter issuance as per Legal point of view.•POC for Health & Life Insurance for all over Pakistan.•Lead & Supervise profile Creation & Updation in MiHCM for smooth payroll execution.

• Responsible for HR-Retail Operation & shared services for all over Pakistan more than (2300+) employees • Lead and supervise processing of whole Retail staff payroll. • Lead and supervise processing of Final settlement of retail field staff• Assure monthly processing of PESSI & EOBI of retail field staff• Responsible for enhancement of HRIS Modules • Manage different projects and provide project oversight from design through implementation • Guide & Supervise HR Contact Lead team members on different project development • Work with all levels of HR in assessing processes and assist in identifying options for improvement• Provide hands on training to all HR Contact Lead• Create and execute test plan for major enhancements and perform testing on any changes or enhancement • Provide support HR Partner Employee Services in HRIS development, operations and maintenance of Microsoft Dynamics AX

• Assist Lead HRBP in devising policies & procedures related to retail field staff• Prepared monthly business review meeting report for GM-HR• Main point of contact person at National Level for all 04 Regions • Prepared different simulation for different projects • Responsible for whole district level Hiring, Training, Compensation and engagement activity• Prepared and shared payroll of retail field staff • Developed training material for new Joiners• Conducted Orientation program for new Joiners• Evaluate employee performance by using different matrix• Provided administrative support to HRSS Department• Prepared different district & National level HR-Field Operations DASHBOARD• Prepared and execute monthly engagement activity of whole district

• Managed end to end process of Recruitment• Main Point of contact person for ERP implementation • Identify gaps in existing processes and take necessary action • Looking after employee relation section• Provided administrative support whenever its needed• Assist Manager HR in different assignments • Looking after insurances of all OMS employees

Assist HR Assistant in recruiting process, including sourcing, screening the candidates. Managed employee database. Analyze and differentiate different proposal of training programs. Maintained and update attendance system. Provide support to HR team in different engagement activities.

Assist HR Assistant in preparation of HR DASHBOARD. Send birthday cards and greeting emails via e-mail on daily bases. Attend different training program within the organization. Assist HR Assistant in interviews.