A highly creative leader, with extensive experience in customer success management, account management & operations management using innovative strategies and solutions resulting in profitability growth and operational excellence. I have an accomplished career spanning over 15 years working in high-growth markets, while successfully serving in a variety of line and staff leadership roles, managing large-scale global teams to increase productivity, and accelerate collaboration.I have vast knowledge in business operations, administration, product development, product implementation, client relations, customer support, budgeting, invoicing, contractor relations, employee scheduling, and vendor relations. I am client-focused and possess an innovative mindset, having dealt with a variety of business contexts. I have been able to significantly enhance the brand equity, market share, and stakeholder value for the organizations I have been a part of and I have the capacity to bring structure within chaos and translate different points of view into a strategic plan.Through my journey so far, I have acquired a very good knowledge of business operations, and planning & structure with the ability to direct the development and implementation of policies and procedures to ensure sound management and operational efficiency. I enjoy meeting new people and hearing new perspectives and would love to work on new projects. Reach out if you want to talk to me about how I can be of service to your organization.
Listed skills include Customer Service, Strategic Planning, Marketing, Entrepreneurship, and 11 others.
