• Receive all kinds of site alarm tickets (Telecom – Power – Fuel – Fading).• Schedule tickets and distribute it to region supervisor according to its location.• Follow maintenance process in order to clear site as fast as possible.• Report all tickets and close them with full details.

1. Handling software testing activities.2.Finishing National Telecommunications corporation approval. 3. Handling services operation in Sudan.4. Service centers management with third party companies.5. Handling after sales quality issues from market.6. Market research and collecting feedback for product development.

Assist to set up a schedule for every project contains teams, locations , deadlines for all operation insite such as installation( antennas, RRU, Cabins, microwave links) , maintenance and decimate , Iworked in telecom project , Also my duty to check safety standards for all tools and make sure allteams are working commitment with personal protection equipments and understand all safetyinstructions.