Answer phone calls promptly and courteously and provide the required information to callersPerform data-entry, documentation, printing and filling dutiesPrepared daily patient visit record in system, and make a summarize data on monthly basisEnsure timely arranging medical supplies and office inventoriesAny other assign task from Doctor’s and CMA.

To take inbound calls to manage call queue and make outbound calls for different issues.To identify customer’s need, probe all issue properly and provide appropriate solutions accordingly.To meets all personal/team qualitative and quantitative targets & indicators.To update Team Leader regarding follow-ups and issues observed during calls.

To provide the inbound service to the customers of Ufone (GSM).Worked in Front Support DepartmentProvide Product KnowledgeWorked on CMS (COMPLAINT MANAGEMENT SYSTEM) For Action & Solving Different Complaints from all over Pakistan.Convey Customers Feedback and handle Complains /Requests with positive attitude

To maintain all documents and all accounts regarding Institute.Admissions of all students