• Provided strategic consulting services to clients across various industries, delivering value-added solutions to optimize business operations, increase efficiency, and drive growth.• Conducted in-depth analysis and assessments of clients' business processes, identifying areas for improvement and developing actionable recommendations.• Led project teams in executing consulting engagements, managing timelines, resources, and budgets to ensure successful project completion.• Collaborated with clients to implement recommended strategies and initiatives, monitoring progress and measuring outcomes.• Developed and delivered high-impact presentations and reports to clients' senior leadership and key stakeholders.• Provide strategic direction and executive oversight to the organization, driving growth and profitability.• Develop and execute comprehensive business strategies aligned with the company's mission and vision.• Build and maintain relationships with key clients, stakeholders, and industry partners to drive business development and identify new opportunities.• Lead and inspire cross-functional teams to deliver exceptional results, fostering a culture of high performance and continuous improvement.• Built and nurtured a high-performing leadership team, fostering a collaborative and empowering work environment.• Established and maintained strong relationships with key stakeholders, including investors, board members, and clients.

• Provide strategic leadership and oversight to the organization, driving mission impact and sustainability.• Develop and execute strategic plans aligned with the organization's mission and vision, adapting to evolving community needs and trends.• Drive fundraising efforts, including major gifts, grant writing, corporate sponsorships, and special events, to secure financial resources for program expansion and operational sustainability.• Build and maintain strong relationships with donors, sponsors, government agencies, and community partners to enhance collaboration, secure funding, and drive program success.• Lead a high-performing team, fostering a positive and inclusive organizational culture, and providing mentorship and professional development opportunities.• Develop and implement performance measurement systems to assess program outcomes and effectiveness, ensuring transparency and accountability.• Collaborate with the Board of Directors to provide regular updates, seek guidance, and ensure compliance with legal and regulatory requirements.• Serve as the organization's spokesperson, representing its mission, values, and impact to the public, media, and other stakeholders.• Stay abreast of industry trends, best practices, and emerging issues to inform program development and organizational strategies.• Direct the overall operations and strategic direction of the organization, achieving significant growth and impact.• Develop and implemented a comprehensive fundraising strategy• Expand programs and services to address critical community needs, leveraging partnerships and collaborations.• Oversee the recruitment, training, and management of staff and volunteers• Implement effective financial management practices, monitoring budgets, and ensuring financial sustainability.• Cultivate relationships with key stakeholders, including community leaders, government agencies, and foundations, to strengthen support and foster collaboration.

Opened new hotelInterview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with family owned management company core values.Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.Oversee the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax.Coordinate with corporate accounting department to oversee payroll functions.Oversee and ensure internal audit standards are met.Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.Monitor and maintain the front office systems and equipment to ensure optimum performance.Serve on the hotel’s safety committee.Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Play active role in community, Chamber events and volunteer work entailed in leading Hamptonality Service project team Perform other duties as requested by management

 Interviewed, selected, trained, scheduled, coached and supported 40 associates, through supervision and indirect supervision ensuring they performed in accordance with established brand or hotel standards and consistent with family owned management company core values. Led hotel departments to ensure an optimal level of service and hospitality are provided Led efforts to implement Marriott Diversity and Inclusion training Prepared forecasts and reports developed, implemented and monitored a 4.5 million budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Monitored guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.  Resolved customer complaints, and anticipated potential problems by reviewing and monitoring operational issues, business flow and associate performance. Managed the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax. Coordinated with corporate accounting department to oversee payroll functions. Oversaw and ensure internal audit standards are met. Interacted with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. Monitored and maintained the front office systems and equipment to ensure optimum performance. Served on the hotel’s safety committee. Created specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Practiced safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Played active role in community, Chamber events and volunteer work Performed other duties as requested by ownership company

Maintain office services by organizing office operations and procedures; controllingcorrespondence; designing filing systems; reviewing and approving supply requisitions;Provide historical reference by defining procedures for retention, protection, retrieval, transfer,and disposal of records.Maintain office efficiency by planning and implementing office systems, layouts, and equipmentprocurement.Supervise front desk staff; as well as scheduling of the front deskKeep management informed by reviewing and analyzing special reports; summarizinginformation; identifying trends.Maintain front desk staff by recruiting, selecting, orienting, and training new associates.Maintain front desk staff job results by coaching, and counseling associates; planning,monitoring, and appraising job results.Maintain professional and technical knowledge by reviewing professional publications;establishing personal networks; participating in professional societies.

foster safe spaces for the exploration of new ideas and concepts and to encourage critical thinking promote self-awareness, knowledge of difference, and ability to interact across differenceshare resources and expertise with students, faculty, staff and community partners, provide leadership in promoting diversity and social justice in our communityAssist in planning and delivering academic courses on social justice, diversity and leadership.Plan and carry out the programmatic portion of Multicultural Prospective Student Weekend, Help develop and execute a plan to ensure that Multicultural Student Development is represented at university-wide recruitment functions including student, parent and new faculty/staff Orientation, Open House, and Admissions Receptions.Assist in developing and implementing activities to increase the yield of students in the Wayne County Scholarship Program.Serve as a resource to the entire campus community on topics and matters of diversity and multiculturalism.Provide service to the university through membership on various committees and work groups as agreed upon with supervisor.Co-Chair annual Diversity Celebration Foster a sense of belonging to, engagement with, and shared responsibility for the well-being of the community Promote an active process of becoming aware of and making choices toward a more successful existence Help develop and execute a plan to ensure that underrepresented students are made aware of and participate in recruitment drives for Emerging Leaders, Ambassadors, Orientation Leaders and other leadership opportunities/positions.Mentor, advise, and advocate for students from underrepresented populations.Provide supervision and professional development to the Multicultural Center Graduate Assistant.Advise the Black Student AssociationPlan and carry out all aspects of the planning for LEAD OrientationHelp plan, advertise and carry out a Kwanzaa Celebration program

Train, supervise, and evaluate 10 Resident Assistants in 403 bed co-ed residence hall Counsel residents and staff with academic, judicial and personal concerns Perform administrative tasks, including occupancy, health and safety inspections, and key management Maintain building programming budget and Community Advisory Board budget Assume responsibility for hall openings and closings Conduct weekly staff meetings to provide relevant information Facilitate on-going staff development Assist with the selection of staff through the Resident Assistant selection process Provide effective policy enforcement and crisis management Address behavioral issues through internal judicial review processAdvise the building Hall Council consisting of 10 executive board members Participate in professional level on-duty rotation serving 2,500 residential students Provide oversight for community development and Resident Assistant programming Serve on departmental committees Collaborate with University offices including; Counseling Center and University Police Assist Area Coordinator in day-to-day operations as needed Teach Introduction to Residential Life Course

Assessed the effectiveness of a new minority student academic success program Researched and created a Pre-orientation program for underrepresented students Researched bias incident response plans on other college campuses Planned and implemented the Diversity Celebration Find, negotiate and book different multicultural acts and speakers Facilitated Programming for Black History Month Assisted with the implementation of the MLK celebration Advised various student groups under the office Participated in weekly meetings with professional staff to develop the goals and mission of the office