• Provide excellent customer service.• Ensure all responses are clear, concise, and accurate.• Work within a target-driven environment and adhere to quality and productivity targets.• Make quick, timely decisions in a confident manner.

• Process a high volume of customer service inquiries accurately and resolutely within handling times, while fully respecting any quality assurance requirements.• Ensure all processes and procedures are fully adhered to, satisfying customer requests to the highest standard and within service levels.• Liaise with colleagues, where required, to resolve customer queries.• Deliver first-class customer service, promptly handling all calls received; foster strong customer relations and… Show more • Process a high volume of customer service inquiries accurately and resolutely within handling times, while fully respecting any quality assurance requirements.• Ensure all processes and procedures are fully adhered to, satisfying customer requests to the highest standard and within service levels.• Liaise with colleagues, where required, to resolve customer queries.• Deliver first-class customer service, promptly handling all calls received; foster strong customer relations and actively promote the brand and its values.• Establish and maintain the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Show less

• Check the returned items, book the faulty items, and create shop damages in the ‘SHOGUN’ system.• Internet order processing and problem-solving in the ‘WMS’ system.• Multitasking around the department.

• Provide excellent customer service, greet customers, and present menus.• Make suggestions based on their preferences, and take and serve food/drink orders.• Arrange table settings, and keep tables clean and tidy at all times.• Taking phone call orders, reservations, and payments over the phone.• Check online bookings, and emails. • Deliver checks and collect payments.• Lad and coordinate with the floor staff to maintain excellent customer service.• Liaise with… Show more • Provide excellent customer service, greet customers, and present menus.• Make suggestions based on their preferences, and take and serve food/drink orders.• Arrange table settings, and keep tables clean and tidy at all times.• Taking phone call orders, reservations, and payments over the phone.• Check online bookings, and emails. • Deliver checks and collect payments.• Lad and coordinate with the floor staff to maintain excellent customer service.• Liaise with kitchen staff. Show less

• Take orders via email, over the phone, and in person as a point of contact.• Organize and schedule appointments & classes.• Support office operations, manage client correspondence, track records, and manage external & internal communications.• Update and maintain office policies and procedures.• Prepare daily administrative activities report.• Tag, organize, and store physical files.

• Prepare overall social media marketing and public relations plan.• Prepare social media visual design with the graphics design team.• Manage all types of policymaking for promotional offers.• Supervise the client’s service team to achieve the sales goal and customer satisfaction.• Solve the customer’s complex and time-sensitive issues/inquiries.• Update social media weekly on the latest company news, updates, product releases, and promotions.• Manage the… Show more • Prepare overall social media marketing and public relations plan.• Prepare social media visual design with the graphics design team.• Manage all types of policymaking for promotional offers.• Supervise the client’s service team to achieve the sales goal and customer satisfaction.• Solve the customer’s complex and time-sensitive issues/inquiries.• Update social media weekly on the latest company news, updates, product releases, and promotions.• Manage the company's overall e-commerce site with updated collections. Show less

• Maintain communication with the field-level users via phone calls and emails.• Record the users facing bugs and raise the bugs to developers to resolve.• Report users’ activity and issues regularly.• Edit manuals and other related documents.• Organize training and workshops

Communication and coordination with the field.Interviewing, data collection, entry, and management.Field visit planning and fieldwork. Documentation, draft report writing.

• Manage diverse projects including data entry, storage, and forecast analysis.• Maintain communication with the field working team via phone calls and emails.• Prepare different types of monthly and weekly Hazards reports.

Lead the club and its activities. Arrange various training, workshops, and events.