► I have been trained and working with Amazon (USA) at Sutherland as a Customer Service internet Chat and e-mail.► Utilized a variety of Internal software tools (Customer service central, Customer issue Manager, CRM and Cloud based Applications salesforce) to navigate customer accounts, research and review of policies and communicated effective solutions in a fast-paced environment and and payments processing.► Excellent communication, Conversation skills (Verbal and Written) and Documentation skill.
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Lead - Cs InternetSutherlandChennai, Tn, In -
Lead - Cs InternetSutherland Jan 2024 - PresentChennai, Tamil Nadu, India* Monitored team metrics, identifying opportunities for improvement and implementing targeted coaching plans.* Increase efficiency and team productivity by promoting operational best practices. -
Sr. Associate - Cs InternetSutherland Jul 2022 - Dec 2023Chennai, Tamil Nadu, India* Built positive rapport and relationship for high levels of customer satisfaction.
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Associate - Cs InternetSutherland Sep 2019 - Jun 2022Chennai, Tamil Nadu, IndiaExceed performance metrics consistently earning recognition as a top performer within the team.
M Arun Education Details
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A.M.Jain CollegeBusiness Administration, Management And Operations
Frequently Asked Questions about M Arun
What company does M Arun work for?
M Arun works for Sutherland
What is M Arun's role at the current company?
M Arun's current role is Lead - CS Internet.
What schools did M Arun attend?
M Arun attended A.m.jain College.
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