Led IT initiatives for Sacred Hand Canada, overseeing software development, website maintenance, and social mediamanagement to enhance organizational outreach and engagement.Implemented Agile methodologies, facilitating Scrum events and fostering a culture of collaboration and continuousimprovement among cross-functional teams.Collaborated with stakeholders to define project requirements and priorities, ensuring alignment with the NGO's mission andobjectives in both Canada and Pakistan.Managed project timelines and deliverables, proactively identifying and mitigating risks to ensure successful project executionand stakeholder satisfaction.Developed and maintained comprehensive documentation for IT projects, enabling effective knowledge transfer and supportinglong-term sustainability.Analyzed performance metrics and user feedback to drive improvements in software solutions and digital platforms, enhancinguser experience and operational efficiency.

- Conducted comprehensive Agile Maturity Assessments to evaluate current practices and identify areas for improvement.- Led evidence-based analysis to support planning recommendations and provided strategic suggestions to enhance Agile practices.- Developed and implemented a new Agile Maturity Assessment Framework aligned with the latest PMI standards and guidelines.- Designed and facilitated Agile Training Modules, including onboarding materials and interactive quizzes, to ensure effective knowledge transfer to new teams.- Provided ongoing coaching and mentorship to Agile teams, fostering a culture of continuous improvement and collaboration.- Collaborated with cross-functional teams to tailor Agile methodologies to specific project needs and organizational goals.- Contributed to the enhancement of Agile practices through regular feedback loops, iterative improvements, and the adoption of best practices.

- Provided guidance and coaching to cross-functional teams on Agile principles, practices, andframeworks to improve collaboration, transparency, and delivery efficiency.- Led project planning activities, including scope definition, sprint planning, and backlog grooming,to ensure alignment with business objectives and stakeholder expectations.- Oversaw project execution, monitoring progress against timelines and milestones, and proactivelyidentifying and addressing potential risks or impediments.- Fostered a culture of self-organization and continuous improvement within Agile teams,empowering team members to take ownership of their work and strive for excellence.- Provided mentorship and coaching to team members on Agile practices, facilitating skilldevelopment and knowledge sharing to enhance team effectiveness.- Facilitated communication and collaboration between project stakeholders, including businessowners, product managers, and development teams, to ensure alignment on project goals andpriorities.- Acted as a liaison between the project team and external stakeholders, providing regular updateson project progress, status, and any changes in scope or requirements.- Defined and tracked key performance indicators (KPIs) and metrics to measure project successand team performance, providing regular reports and insights to stakeholders for informeddecision-making.- Guided teams and stakeholders through organizational change initiatives, fostering a mindset ofadaptability and resilience to navigate evolving project requirements and business priorities.- Led the implementation of SAFe framework principles and practices across multiple teams andorganizational levels to enable large-scale Agile delivery and alignment.- Facilitated SAFe ceremonies and events such as Program Increment (PI) planning, SolutionDemo, and Inspect and Adapt (I&A) workshops to foster cross-team collaboration,synchronization, and alignment of objectives.

- Analyzing business processes and systems to identify areas for improvement.- Translating business requirements into technical specifications for software development.- Collaborating with cross-functional teams including developers, designers, and projectmanagers to ensure successful project delivery.- Facilitating communication between business stakeholders and technical teams to ensurealignment and understanding.- Conducting user acceptance testing (UAT) and providing feedback to refine software solutions.- Presented findings from business analysis activities clearly and concisely, ensuringunderstanding and buy-in from stakeholders.- Established and maintained productive relationships with stakeholders, fostering opencommunication and collaboration throughout the project lifecycle.- Applied knowledge of Agile or Waterfall methodologies to guide project planning, execution, anddelivery, ensuring alignment with business objectives and priorities.- Collaborated with project managers and development teams to implement Agile practices suchas sprint planning, daily stand-ups, and retrospectives, promoting iterative development andcontinuous improvement.- Leveraged tools like Microsoft Visio, JIRA, and Confluence to document requirements,create process flows, and manage project artifacts effectively.- Applied problem-solving skills and critical thinking abilities to analyze complex businesschallenges, identify root causes, and propose innovative solutions

- Worked on an online learning portal for adults- Developed a Portal based on Module CMS- Training and Maintenance of System- Course, Programs and Exam Management.