M Aun Email and Phone Number

1-Handling ticketing for NGHA (National Guard Hospital) sponsored by MOH (Ministry Of National Guard Health Affairs.) of KSA. 2-Dealing with health affairs ministry doctors making travel trips issuing GR fares on travel orders doing ticket against ticket making en cash, rerouting, transferring tickets coordination via emails with doctors ,nurses and other located clients.3-Providing travel information to clients Managing Customer issues.4-Displaying Promotional Material Preparing… Show more 1-Handling ticketing for NGHA (National Guard Hospital) sponsored by MOH (Ministry Of National Guard Health Affairs.) of KSA. 2-Dealing with health affairs ministry doctors making travel trips issuing GR fares on travel orders doing ticket against ticket making en cash, rerouting, transferring tickets coordination via emails with doctors ,nurses and other located clients.3-Providing travel information to clients Managing Customer issues.4-Displaying Promotional Material Preparing quotations.5-Assist clients in reservations, finding travel package, charges, transfers and cancellation. 6-Training and supervising junior staff, and delegating work as required7-Assisting with public relations and marketing activities.8-Researching travel options & presenting the best deals in terms of requirements. Ensure all bookings & reservations are processed accurately. 9-Responsible for the filing work of clients , clients follow up.10-After sales service for e.g. notifying schedule change, cancellation etc. Show less

 Handling itineraries for Saudi students sponsored by Cultural Bureau Embassy of KSA  Providing travel information to clients Managing customer issues Displaying promotional material Preparing quotations Distributing travel itinerary

 Responsible for booking international and domestic reservations  Handles tasks like Planning, arranging, describing and selling promotional travel incentives and itinerary tour packages by various travel carriers  Provides customer with publications and brochures that contains travel information, like local customs, and foreign country regulations  Researching travel options & presenting the best deals in terms of requirements. Ensure all bookings & reservations are processed… Show more  Responsible for booking international and domestic reservations  Handles tasks like Planning, arranging, describing and selling promotional travel incentives and itinerary tour packages by various travel carriers  Provides customer with publications and brochures that contains travel information, like local customs, and foreign country regulations  Researching travel options & presenting the best deals in terms of requirements. Ensure all bookings & reservations are processed accurately.  Responding to all phone inquiries promptly, courteously and in a friendly manner Assist clients in reservations, finding travel package, charges, transfers and cancellation  Responsible for the filing work of clients , clients follow up Handling high numbers of incoming calls from direct customers and travel trade Recruiting, training and supervising junior staff, and delegating work as required Assisting with public relations and marketing activities Show less

 Motivating and inspiring the team to surpass their potential. Looking constantly for development as well as continuous improvement for the entire team. Striving for new ways continually, to increase the opportunities of sales. Carrying out team meetings and actively participating in the monthly and weekly meetings. Exceeding and meeting departmental objectives, including conversion targets, and lead generation. Handling escalated calls, complaints, questions, and… Show more  Motivating and inspiring the team to surpass their potential. Looking constantly for development as well as continuous improvement for the entire team. Striving for new ways continually, to increase the opportunities of sales. Carrying out team meetings and actively participating in the monthly and weekly meetings. Exceeding and meeting departmental objectives, including conversion targets, and lead generation. Handling escalated calls, complaints, questions, and queries as necessary. Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets Show less