● 9+ years of professional experience in IT industry includes Salesforce.com CRM platform and remaining with other CRM systems .● Specialized in CRM implementation such as Sales cloud, Marketing cloud, Service cloud, Partner Portal, Customer Portal and CTI applications.● Hands-on experience in design, development, and testing of the SFDC application● Specialized in implementing Salesforce.com (SFDC) application Administration, Configuration, Integration and Data Migration. Experience with Salesforce CPQ application.● Specialized in Requirement Analysis, Application design, Fit- Gap analysis, configuration, setup, preparing documents and training guides, and Training end users● Worked on Test scenarios for GUI, Functionality, Security, Database, performance and Regression Testing.● Experience working across various SFDC implementations covering Sales Cloud, Service Cloud & AppExchange applications● In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, pipeline Management, Order Management, Account Management, Case Management etc.,● Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL● Experience in Agile Development Methodology and process for diverse requirements● Good communication and interpersonal skills with willingness and ability to master new skills and technologies● Demonstrate consistently strong work ethic and capable of delivering timely results.● Excellent client facing capabilities and good team player● Excellent analytical, programming, written and verbal communication skills
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Sr. Salesforce DeveloperNtt Data Apr 2016 - Apr 2018Tokyo, JpResponsibilities:• Worked in customer critical projects in crunched timelines and delivered the projects with 0 defects to production.• Served as the Quality Team Lead of the project. Involved in training the new resources in the team with respect to the specific subject areas.• Served as a Technical Team Lead for CRM Design & Development Team mentoring new people and organizing project discussions to provide the team with a vision of the project objectives and to facilitate problem solving.• Familiarized the team with the customer needs, specifications, design targets, and the development to ensure that the projects are delivered with high quality and without delivery slippage.• Managed Design and Delivery of CRM systems to BT/AMDOCS.• Client interaction to discuss and understand the project requirements.• Design, Coding and implementation of business requirements. • Involved in designing and developing the functionality and features using Salesforce, C++, Unix shell scripting and Informix 4gl. • Involved in the code and requirement reviews of work products developed by team members. • Database Enhancements for new customers and departments/divisions. • Writing stored procedures in SQL Server and integrated into the application to access the data from databases and store the customer's call details into database. -
Software EngineerNtt Data Jul 2010 - Apr 2018Tokyo, Jp
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Software EngineerNtt Data Jul 2010 - Apr 2018Tokyo, Jp
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Sr. Salesforce Developer/AdminNtt Data Apr 2014 - Mar 2016Tokyo, Jp• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.• Sound experience in integration of Salesforce.com applications with external systems using SOAP and REST Web Services.
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Salesforce DeveloperNtt Data May 2010 - Mar 2014Tokyo, Jp• Performed the roles of Salesforce.com Administrator and Developer in the organization.• Developed various Custom Objects, Tabs, Visualforce Pages and Controllers.• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, Validation Rule, upgrade installation.• Created and deployed Several Reports using salesforce.com platform.• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.• Developed and deployed workflows and approval processes for opportunities and products/ assets management.• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.• Expertise in developing SOAP and REST apex web services classes and tested using tools like SOAPUI and Workbench. • Implemented Sales cloud and Service cloud in incorporating the enhanced features require to streamline the business Process. • Developed UI using CSS, HTML tags, Visual Force components and used JavaScript Angular, NodeJS for front-end validation.
M B Education Details
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Jntuh College Of Engineering HyderabadElectronics & Communications Engineering
Frequently Asked Questions about M B
What is M B's role at the current company?
M B's current role is Salesforce Developer.
What schools did M B attend?
M B attended Jntuh College Of Engineering Hyderabad.
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