Information Technology Associate
Current• Host weekly remote sessions for employees to train computer and technical skills.• Guided over 50 office employees through transition to remote work during COVID-19 pandemic.• Manage the Verizon Wireless Business account of over 140 wireless lines and devices.• Supervise progress of ongoing IT related projects.• Host weekly remote sessions for employees to train computer and technical skills.• Integrated Microsoft Office 365 into company and distributed licenses to employees to provide modern business intelligence tools.• Ensure cybersecurity in all mobile and computer devices.• Perform monthly server maintenance and backup of data.• Check monthly performance of phishing knowledge throughout the company using an automated security awareness program.
