Led and drove cross-functional collaboration and execution for a $16B franchise, spearheading strategic customer transformation and executive sponsorships that influenced over $400M in revenue.Managed M&A product integration with a global acquisition of 100+ people, far exceeding the $38M revenue commit; the highly successful Cisco Spaces product earned $1B in revenue after 5 years.Awarded Cisco’s highest internal honor for productivity enhancements, increasing satisfaction… Show more Led and drove cross-functional collaboration and execution for a $16B franchise, spearheading strategic customer transformation and executive sponsorships that influenced over $400M in revenue.Managed M&A product integration with a global acquisition of 100+ people, far exceeding the $38M revenue commit; the highly successful Cisco Spaces product earned $1B in revenue after 5 years.Awarded Cisco’s highest internal honor for productivity enhancements, increasing satisfaction among 2,300 software engineers by 20% through modernization of tools and processes.Enhanced product roadmap visibility and communication, utilizing advanced tools to boost customer satisfaction and accelerate business outcomes.Managed 80+ engineering lab systems administrators. Show less

Championed Change Management PMO initiatives, improving finance user adoption and compliance.Managed a $3.5M budget, ultimately reducing staffing needs by 50% through supplier SOW optimization.Introduced operational dashboards, achieving $125K recurring cost savings and productivity gains.

Established a unified executive governing body to integrate digital strategies and optimize priorities, enhancing the quality, speed, cost, and ROI of Cisco.com web properties, social media, intranet, video, and mobile solutions.Led the SVP-level Digital Steering Committee, managing stakeholder engagement and overseeing 150+ senior managers and experts across director-level business touch points.Implemented policy that saved $2.3M annually and process that generated $500M in… Show more Established a unified executive governing body to integrate digital strategies and optimize priorities, enhancing the quality, speed, cost, and ROI of Cisco.com web properties, social media, intranet, video, and mobile solutions.Led the SVP-level Digital Steering Committee, managing stakeholder engagement and overseeing 150+ senior managers and experts across director-level business touch points.Implemented policy that saved $2.3M annually and process that generated $500M in sales-qualified leads. Show less

Articulated the impact of new business capabilities and influenced optimal design to align with Cisco architectures.Led business support for $50M+ investment. Provided strategic insights and guidance to business leadership covering thousands of sales agents and teams, spanning over 100 countries. Led 10+ groups with 100 employees to deliver support. Communicated the technical possibilities and how they translated into business strategy and solutions.Worked in Singapore on… Show more Articulated the impact of new business capabilities and influenced optimal design to align with Cisco architectures.Led business support for $50M+ investment. Provided strategic insights and guidance to business leadership covering thousands of sales agents and teams, spanning over 100 countries. Led 10+ groups with 100 employees to deliver support. Communicated the technical possibilities and how they translated into business strategy and solutions.Worked in Singapore on process optimization, roadmaps, and advising on business strategy. Show less

Led program for automated sales crediting of 17,000 direct and overlay agents covering over 67,000 channel partners to adopt scalable technology and align policy with new operational processes. Supervised local IT employees and proactively directed extended teams on cross-functional activities globally. Drove release to adopt master data, saving over $700,000 and enabling worldwide partner sales strategy.

Led enterprise release management and IT service engagements, improving BI reporting.Founded the EmergingTalent@Cisco Employee Resource Group to enable the professional development of 5,000+ employees.

Manage Windows and UNIX / Linux computer systems for customer proof-of-concept lab. Enable early Cloud and SaaS platform offerings for interactive sales demos. Manage Microsoft Partner strategic alliance and user experience for corporate rebranding. Perform competitive analysis and acquisition integration.

Managed high-touch customer engagements to digitize ERP data output solutions, driving sustainability by reducing waste of pre-printed paper forms. Performed hardware and software installs and maintenance for servers and remote users.