M D. Email & Phone Number

Dynamic and results-oriented professional with a comprehensive understanding of Salesforce administration and development. I have two years of hands-on experience in Salesforce administration, adept at configuring, customizing, and maintaining Salesforce platforms to streamline business processes and enhance productivity. Additionally, I am proficient in Salesforce development with one year of experience, specializing in designing and implementing customized solutions to meet specific business requirements. I am seeking to leverage my expertise in Salesforce to drive organizational success and contribute to continued growth and innovation.

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  Salesforce Administrator & Developer

  Cvs Health

  Oct 2021 - Jul 2024 - Dallas-Fort Worth Metroplex

  Customized Salesforce by configuring objects, fields, page layouts, record types, and workflows to meet business needs, optimizing user experience Managed user permissions, roles, profiles, and groups, ensuring data security and compliance, reducing unauthorized data access Experienced in data import/export, cleansing, and quality management using Salesforce Data Loader, Import Wizard, and other tools, maintaining data accuracy and up-to-date databases.Created custom reports and dashboards, visualizing key metrics and tracking performance, enabling informed decision-making and strategic planning by 30%.Automated tasks and processes using Process Builder, Workflow Rules, and Flow, reducing manual effort and increasing productivity by 20%.Integrated Salesforce with external systems using REST, SOAP, and other methods, ensuring seamless data exchange and business process automation Designed and implemented complex business processes with Salesforce Flow Builder, creating auto-launched, screen, and scheduled flows.Developed modern, responsive user interfaces with LWC, utilizing features like data binding, event handling, and component composition, improving user interaction by 30%.Wrote efficient and scalable Apex code to implement custom business logic, perform complex operations, and enforce business rules.