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M. Ehsanul Hoq Email & Phone Number
AVP and COORDINATOR - ADMINISTRATOR'S OFFICE (BANGLADESH BANK)
at
Nagad
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
AVP and COORDINATOR - ADMINISTRATOR'S OFFICE (BANGLADESH BANK)
Location
Dhaka, Bangladesh, Bangladesh
Company size
Who is M. Ehsanul Hoq? Overview
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Quick answer
M. Ehsanul Hoq is listed as AVP and COORDINATOR - ADMINISTRATOR'S OFFICE (BANGLADESH BANK) at Nagad, a company with 1366 employees, based in Dhaka, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for M. Ehsanul Hoq.
M. Ehsanul Hoq previously worked as AVP & COORDINATOR - ADMINISTRATOR'S OFFICE (BANGLADESH BANK) at Nagad and ASSISTANT VICE PRESIDENT, PAYMENTS & TRANSACTIONS, BANKING SOLUTIONS & SERVICES DIVISION at Nagad. M. Ehsanul Hoq holds Mba, Finance from Brac University.
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Email format at Nagad
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Nagad
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Profile bio
About M. Ehsanul Hoq
Experienced Banking Professional with over 15 years of diverse banking experience, specializing in Branch Banking Operations, Project Management, UAT Testing, Transaction Settlement, and Dispute Management, Data Analytics & MIS Reporting and Retail Products & Segment. Throughout my career, I have demonstrated a strong track record of driving operational excellence, managing successful projects, and ensuring seamless transaction processing for clients. My expertise lies in optimizing processes, implementing innovative solutions, and delivering exceptional customer service.Key Skills and Highlights:- Branch Banking Operations: Proficient in overseeing branch service operations, ensuring smooth day-to-day activities, and driving customer satisfaction. Skilled in managing transaction processing, customer inquiries, and staff supervision.- Project Management: Proven ability to lead and execute complicated projects while meeting tight timelines and negotiating with vendors. Adept at coordinating cross-functional teams, defining project scopes, and delivering successful outcomes.- UAT Testing: Extensive experience in User Acceptance Testing (UAT), working closely with stakeholders to validate system functionality and identify areas for improvement. Skilled in creating test plans, executing test cases, and documenting results.- Transaction Settlement: Deep understanding of Card Transaction Settlement Processes, including payment processing, fund transfers, and reconciliations. Experienced in ensuring accuracy, minimizing risks, and maintaining regulatory compliance.- Dispute Management: Strong background in resolving customer disputes and handling escalated issues effectively. Skilled at investigating discrepancies, collaborating with internal teams, and negotiating favorable outcomes.Continuously seeking new challenges and opportunities to leverage my skills and contribute to the success of a dynamic organization. Feel free to connect and explore potential collaborations or opportunities within the banking industry.
Current workplace
M. Ehsanul Hoq's current company
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Nagad
7 roles
M. Ehsanul Hoq work experience
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Avp & Coordinator - Administrator'S Office (Bangladesh Bank)
Current1. Prepare official reports, records, documents, and communications in accordance with Bangladesh Bank and other regulatory requirements to assist the Administrator in their day-to-day operations.2. Coordinate communication between various departments within Nagad Limited and external stakeholders, including Bangladesh Bank.3. Assist in preparing.
Sep 2024 - Present
Assistant Vice President, Payments & Transactions, Banking Solutions & Services Division
1. Crafting FSD and DRG documents for the Core Banking System and Payment Module.2. Formulating Standard Operating Procedures (SOP) for payment and transactions.3. UAT test case preparation for the Core Banking System (CBS), payment systems, reconciliation processes, and front-end applications.4. Attended system demonstrations and conducted formal.
Jul 2024 - Sep 2024
Manager & Favp, Mtb Women Banking Department
1. Analyze market insights to develop product strategies and identify opportunities for new Deposit product development or enhancements to existing products through available digital channels.2. Develop strategic plans for the Women Banking product portfolio and perform in-depth data analysis on business performance, aligned with overall business.
Sep 2021 - Jul 2024
Associate Manager & Javp, Mtb Cbs Transformation Project
1. Coordinate Project Management activities, resources and information for the flawless execution of projects.2. Collect business requirements and transform it into projects pipeline.3. Record all the requirements and escalated to CBS Vendor for development of customized CBS, ensuring Audit compliances.4. Gap Analysis and ensuring conformity of Product.
Sep 2017 - Aug 2021
Senior Officer, Mtb Card Division
1. Reconciliation of NPSB ATM Issuing Transaction2. Reconciliation of NPSB POS Issuing Transaction3. Reconciliation of NPSB POS Acquiring Transaction4. Daily NPSB Transaction Settlement5. Dispute Settlement of NPSB ATM Issuing Transaction6. Dispute Settlement of NPSB POS Issuing Transaction7. Dispute Settlement of NPSB ATM Acquiring Transaction8. Dispute.
Jan 2011 - Aug 2017
Officer, Cards Operations
1. Execute card related requests from Customer Service regarding Card Replacement, Card Reissue, Card Upgrade / Downgrade & Migration & update notes in web based application system regarding card status.2. Prepare Monthly, Quarterly & Yearly basis performance report regarding Card Production & Delivery, Card Replacement, Card Renewal, Platinum card.
Jan 2009 - Dec 2010
4 education records
M. Ehsanul Hoq education
Mba, Finance
Bba, Finance & Marketing
2002 Higher, Secondary
Secondary School Certificate, Business Studies
FAQ
Frequently asked questions about M. Ehsanul Hoq
Quick answers generated from the profile data available on this page.
What company does M. Ehsanul Hoq work for?
M. Ehsanul Hoq works for Nagad.
What is M. Ehsanul Hoq's role at Nagad?
M. Ehsanul Hoq is listed as AVP and COORDINATOR - ADMINISTRATOR'S OFFICE (BANGLADESH BANK) at Nagad.
Where is M. Ehsanul Hoq based?
M. Ehsanul Hoq is based in Dhaka, Bangladesh, Bangladesh while working with Nagad.
What companies has M. Ehsanul Hoq worked for?
M. Ehsanul Hoq has worked for Nagad, Mutual Trust Bank Plc, and Brac Bank Plc.
How can I contact M. Ehsanul Hoq?
You can use AeroLeads to view verified contact signals for M. Ehsanul Hoq at Nagad, including work email, phone, and LinkedIn data when available.
What schools did M. Ehsanul Hoq attend?
M. Ehsanul Hoq holds Mba, Finance from Brac University.
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