M. Ehsanul Hoq Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

1. Prepare official reports, records, documents, and communications in accordance with Bangladesh Bank and other regulatory requirements to assist the Administrator in their day-to-day operations.2. Coordinate communication between various departments within Nagad Limited and external stakeholders, including Bangladesh Bank.3. Assist in preparing compliance reports for Bangladesh Bank as required by the Administrator's office.4. Ensure that the office operates in accordance with internal policies and relevant banking regulations.5. Monitor timelines for key projects and provide reminders to ensure on-time deliverables.6. Compile and analyze data for presentations, reports, and strategic initiatives as requested by the Administrator.7. Assist in tracking progress on key projects and maintaining up-to-date records of milestones.8. Act as a point of contact between Nagad Limited and Bangladesh Bank for coordinating regulatory and compliance matters.9. Ensure timely submission of documents, reports, and other compliance-related materials to Bangladesh Bank.

Dhaka, Bangladesh

1. Crafting FSD and DRG documents for the Core Banking System and Payment Module.2. Formulating Standard Operating Procedures (SOP) for payment and transactions.3. UAT test case preparation for the Core Banking System (CBS), payment systems, reconciliation processes, and front-end applications.4. Attended system demonstrations and conducted formal evaluations.5. Collaboration with multiple vendors to identify system gaps and implement corrective measures.6. Designed transaction flow and GL mapping for RTGS, BEFTN, and BACPS transactions.7. Engaged with vendors to conduct comprehensive gap analysis and execute required measures to ensure alignment.

Dhaka, Bangladesh

1. Analyze market insights to develop product strategies and identify opportunities for new Deposit product development or enhancements to existing products through available digital channels.2. Develop strategic plans for the Women Banking product portfolio and perform in-depth data analysis on business performance, aligned with overall business objectives and customer needs.3. Lead the end-to-end deposit product development process flow, including defining Liability product requirements, crafting Business Requirement Document (BRD), Product Program Guide (PPG), and Standard Operating Procedures (SOP).4. Collaborate with cross-functional teams, including Digital Banking, Brand & Communication, Branch RMs and key stakeholders, to ensure the successful development and launching of Liability Products and Services.5. Oversee the meticulous execution of User Acceptance Testing (UAT) for new functionalities in the CBS system. Provide insightful feedback for defect resolution.6. Extensive technical and functional testing is carried out in the CBS, covering areas such as product parameters, GL class code settings, interest calculation mechanisms, transaction processing, and settlement procedures, others.7. Define key performance indicators (KPIs) for Women Banking products and services, and regularly monitor and analyze product performance.8. Create and implement a strategic plan for Deposit Mobilization Campaigns, overseeing campaign performance analysis and coordinating tailored training programs for the branches.9. Lead innovation by designing customized tools and automation processes, aimed at improving operational efficiency and meeting departmental objectives effectively.10. Work closely with Digital Banking Team to enhance digital interfaces, streamline account opening procedures, and offer tailored financial solutions to cater customer requirements.

Dhaka, Bangladesh

1. Coordinate Project Management activities, resources and information for the flawless execution of projects.2. Collect business requirements and transform it into projects pipeline.3. Record all the requirements and escalated to CBS Vendor for development of customized CBS, ensuring Audit compliances.4. Gap Analysis and ensuring conformity of Product Solution Analysis (PSA) documents, are aligned with RFP and subsequent AS IS, TO BE and Readiness Documents.5. To assist CBS Consultants, Vendor and MTB stakeholders in executing Product Solution Analysis (PSA), System Integration Testing, and User Acceptance Testing related to General Banking Module (TCS BaNCS) as per MTB's requirements.6. Agile Manager for Reconciliation of Legacy System Data and Migrated Data and escalate the reconciliation report to stakeholders for data accuracy and sanity test.7. Training of the Trainers (TOT) of new CBS and to conduct training in MTB branches to build on hand knowledge and skills to operate new CBS after implementation.

Dhaka, Bangladesh

1. Reconciliation of NPSB ATM Issuing Transaction2. Reconciliation of NPSB POS Issuing Transaction3. Reconciliation of NPSB POS Acquiring Transaction4. Daily NPSB Transaction Settlement5. Dispute Settlement of NPSB ATM Issuing Transaction6. Dispute Settlement of NPSB POS Issuing Transaction7. Dispute Settlement of NPSB ATM Acquiring Transaction8. Dispute Settlement of NPSB POS Acquiring Transaction

Dhaka, Bangladesh

1. Execute card related requests from Customer Service regarding Card Replacement, Card Reissue, Card Upgrade / Downgrade & Migration & update notes in web based application system regarding card status.2. Prepare Monthly, Quarterly & Yearly basis performance report regarding Card Production & Delivery, Card Replacement, Card Renewal, Platinum card, prepaid card & report to line manager for consideration.3. Develop MIS & update different types of databases regarding Blank Plastic Stock, Card Cheque, KPI & Card Investigation List.

Mba, Finance

Activities and Societies: AIESEC International, Cultural Club, Cricket Club

Bba, Finance & Marketing

2002 Higher, Secondary

Secondary School Certificate, Business Studies