Mirza Faizan Baig Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

I led a high-performing team of 45 members, ensuring the prompt collection of shipments from merchants and accurate sorting based on recipient cities. This facilitated the efficient dispatch of linehaul trucks and drivers, enabling the timely delivery of goods from the warehouse to the distribution center. In addition, in compliance with guidelines from the Saudi Transport General Authority and Ministry of Transport and Logistic Services, I conducted regular safety checks and organized driver training sessions, emphasizing the importance of adhering to safety standards.Some notable accomplishments from this role include:► Maintaining an exceptional 100% Departmental Key Performance Indicator (KPI) during the demanding Black Friday peak season.► Implementing rapid response measures during inclement weather conditions, effectively coordinating alternative trucking services from a reputable third-party provider. This ensured seamless operations despite the breakdown of multiple trucks caused by flooding.► Establishing clear goals and targets for the team, incentivizing and rewarding drivers based on their performance. This approach significantly enhanced motivation and productivity.► This enabled me to ensure efficiency and identify areas for improvement.► Overseeing on-time delivery (FIFO), driver performance, and transit time, leading to enhanced overall operational efficiency.► Successfully implemented the Same Day Delivery (SDD) initiative for the Namshi Project, resulting in an impressive average delivery rate of 95%.In this role, I demonstrated strong leadership skills, effective coordination, and a commitment to maintaining high-performance standards.

Riyadh, Saudi Arabia

I managed end-to-end processes, including goods receiving, inventory management, picking, and transportation. Implemented a meticulous storage bin-level inventory system for accurate stock posting. Analysed product strategies, trends, competition, promotions, pricing, and demand-supply factors. Generated reports to drive growth.Some key highlights from my role include:► Managed online stores on Amazon, Jollychic, Noon, and Fordeal, developing robust eCommerce sales strategies.► Conducted market research on new/bestselling products, staying ahead of trends.► Set competitive product prices and explored diverse sources for inventory expansion.► Reduced monthly shortages from 25% to <3% through periodic cycle counts.► Devised targeted marketing campaigns, resulting in a notable 45% sales increase.► Collected and analysed critical data (sales, revenue, profit margins) to generate reports.► Utilized data-driven reports to define sales objectives and adjust pricing and promotions.► Defined target markets, preferences, aligned goals, and accurately forecasted sales.► Leveraged sales strategy, achieving a remarkable 25% increase in back-to-school electronics sales.► Conducted market research utilizing WMS, online analytics, and social media monitoring for product enhancement.► Used key performance indicators (order fulfilment, inventory turnover, account retention) for continuous improvement.In this role, I optimized inventory management, market research, and data analysis to drive sales, customer engagement, and business growth.

Riyadh, Saudi Arabia

In my role, I successfully executed daily operations, overseeing efficient picking and packing of customer orders. I prioritized expeditious and accurate selection and packing, ensuring orders were shipped promptly. I motivated and supervised team members, tracking their progress and maintaining high-performance standards. Rigorous quality control checks were conducted to achieve high order accuracy and customer satisfaction. In addition, I managed overall warehouse operations, including shipping and inventory control, while closely monitoring delivery schedules for on-time performance.Some key highlights from my role include:► Assisted in warehouse activities such as shipping and inventory control, optimizing efficiency and productivity.► Organized work assignments, effectively handling unforeseen situations for successful task completion.► Set performance targets, conducted training sessions, and rewarded high achievers with incentives.► Implemented robust quality control checks, investigating discrepancies and improving shipping order accuracy.► Introduced Personal Digital Assistants (PDAs) for streamlined picking and shipping, enhancing speed and accuracy.► Developed strategic plans, resulting in streamlined inventory management, reduced holding costs, and improved accuracy.► Exceeded inventory accuracy targets, achieving a 95% accuracy rate through audits and process updates.► Coordinated a successful physical inventory count of over 175,000 items, achieving a phenomenal 99% accuracy rate.► Designed and delivered comprehensive training programs, improving inventory management skills and reducing stockouts.In my role, I effectively managed warehouse operations, implemented quality control measures, and optimized inventory accuracy, enhancing efficiency and customer satisfaction.

Riyadh, Saudi Arabia

In my role, I streamlined warehouse operations, optimizing order picking, staging, stocking, and stock reconsolidation processes. I maintained accurate inventory records, monitored stock levels, and reported to the warehouse supervisor. Regular inventory cycle counts were conducted to identify and investigate shortages and overages. In addition, I analyzed data and system checks to implement process improvements, resolving inventory discrepancies and enhancing overall accuracy and efficiency.Some key highlights from my role include:► Fostered a collaborative and team-oriented environment, providing training and development opportunities.► Efficiently managed Human Resource files for the inventory team, maintaining accurate attendance and punctuality records, ensuring compliance, and optimizing workforce productivity.► Effectively utilized Warehouse Management Systems and Enterprise Resource Planning (ERP) tools, significantly improving inventory management and reducing peak season shortages to less than 3%.► Ensured order fulfillment and inventory accuracy and minimized shrinkage by implementing effective strategies.In my role, I successfully streamlined warehouse operations, improved inventory accuracy, and fostered a collaborative environment for the inventory team.