Flor Rodriguez Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Online store selling imported groceries from Latin America and Spain. Bringing cultures together through delicious food.

Buenos Aires, Argentina

• Responsible for leading the Business Travel Back Office team, in charge of 19 Analysts. Our goal was to deliver efficient and quality solutions toward the business travel service, with a variety of administrative and.
• Analysis and accounting adjustments to accounts.
• Collections.
• Regional and local fee´s settlement.
• Reception and resolution of administrative consultations of external and internal customers.
• Invoicing.

Buenos Aires, Argentina

• Responsible for delivering business travel analysis and monthly conciliations to client accounts. Main Responsibilities:
• Analysis of outstanding balances.
• Reception, support, follow up and resolution of administrative consultations and claims of external and internal customers.
• Transfer of balances between accounts.
• Charge disputes follow up.
• Participation in the development of the “Non Air” project (processes automation). Recognitions: o Quality and customer service FY07 Award.o Ring of Reward & Recognition Conciliations FY06 Award.

Buenos Aires, Argentina

• Main Responsibilities:
• Tracking of external courier’s delivery of stock orders.
• Control of suppliers billings.
• Monitoring of cheques.
• Follow up of destruction of cheques inventories in different entities.
• Department expenses control.

Buenos Aires, Argentina

• Main Responsibilities:
• In charge of handling personal and collective applications for life insurance.
• Commercial back office.