- Focused on real-time monitoring for orders to ensure giving a fast response to customers.- Updated new products and stock status to the company website to provide customers with the latest product status.- Entered customer’s order in the SAP system and handed over to production and transport department.- Dealt with all online customers’ calls and email regarding stock availability, payment, delivery, system issues and any changes on customer's orders by communicating with other departments.

- Arranged schedules for new product launching and monthly promotions.- Followed up with existing clients and found new clients in the beauty industry by building a good relationship.- Managed issues regarding Cosmetic Products Notification by submitting supporting documents.- Created documents such as shipping documents, invoices and Revlon cosmetic's authorization letter as a Revlon's distributor in Singapore.- Developed marketing strategies such as planning promotions and setting up the price by surveying the Brunei market to make Revlon products competitive.- Managed E-commerce website by updating stock status, newly released products and by receiving orders.

- Purchased products based on inventory status.- Generated purchasing reports daily, weekly, monthly basis to report to the head quarter.- Adjusted all schedules in our branch such as staffs' schedules, promotion and stock-take schedule. - Updated invoices in the system to help financial team to analyze daily expenditure.- Calculated and recorded daily income and transferred, exchanged cash for cash operations.- Recorded the feedback from the customers and reported to supervisors for service improvement.- Filed official reports and contracts.