Quality Assurance Quality Control
CurrentReviewed all documents and shipments for accuracy and quality. Liaison between Sales and Production to assist with problem resolution. Familiarized myself with account preferences to provide an additional level of quality and customer service. Maintained inventory, purchased supplies, and confirmed all necessary documents were received by Accounting. Assisted assigning drivers to vehicles and designating the most efficient delivery route while meeting our customer’s requests. Created Excel reports to track efficiency and identify areas for improvement. Increased department productivity and profitability by focusing on organization and developing strong relationships.