Megan Hook Email & Phone Number

Atlanta, Georgia, Us

Spearheaded product management and project execution for multiple technical initiatives, coordinating with cross-functional teams to identify requirements, build roadmaps, and evaluate technical feasibility. Led the integration of 4 key software applications to increase surgical efficiency by 20%, reduce manual data entry by 30%, enhance accuracy by 20%, and boosted staff satisfaction to 90% with improved data visibility.Deployed strong problem-solving and communication skills to respond to internal user requests, prioritize open issues, and provide technical training and training materials for systems. Organized and executed a large-scale initiative to improve clinical efficiency and streamline operations for a healthcare organization with 6 clinics.

Smyrna, Georgia, Us

Steered technical project management by leading the software development life cycle (SDLC) for new applications that slashed costs by 25% and provided daily financial reports to clients. Liaised between business, sales, and information technology (IT) teams to refine the product, incorporate features based on market demands, and create and refine user stories.Conducted interviews to gather stakeholder requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, and scenarios. Provided project updates to relevant stakeholders while communicating cross-functionally with executive leadership to establish a project and product vision.

Smyrna, Georgia, Us

Successfully led cross-functional teams in the development and implementation of QMS, resulting in a 30% reduction in product defects.Conducted over 100 internal and external audits, ensuring compliance with URAC and ACHC regulations.Developed and executed training programs for quality assurance staff, enhancing team performance and knowledge.Collaborated with R&D and production teams to resolve quality issues, leading to improved product consistency and customer satisfaction.Pioneered the use of advanced analytical techniques to identify root causes of quality issues, streamlining corrective actions.

Smyrna, Georgia, Us

Smyrna, Georgia, Us