- Manage the day-to-day operation of orders- Manage storage stock and inventory- Support customer service communications (mostly communication via WhatsApp, Mail & Social Media)- Manage, delegate and supervise courier schedules‍- Assist in buying and maintaining all rental products

onsite : PT. Bank Mandiri (Persero)● Coordinate with CISO regarding Triger Incident IAM that occurs and Provide support for creating, changing and deleting application user ids through IDM Portal, email or note from the user with● Provide support for deactivating and deleting the user id from the review periodically in accordance with applicable procedures.● Serving user complaints related to application access users addressed to CISO IDP via email, phone or whatsapp group.● Provide support for checking security incidents related to user access management in accordance with the SLA.

* realized the construction of IT projects on the site in the form of fiber optic cable network, CCTV, and wireless radio network.* monitor and ensure workers have undergone everything according to the procedure (SOP)* carry out configuration repairs and installations needed in the office environment or project location outside the scope of workers.

onsite: PT. Hitachi Terminal Solutions Indonesia ● Monitoring the condition of Hitachi CRM machines in West Sumatra, including Hardware Replace and Install, Software installation, Patches upgrade, IP Parameter networking.● Perform regular maintenance Hitachi CRM Machines in West Sumatra● Guide every problem received from FLM to solve ● Made improvements, troubleshooting, repair, update to the Hitachi CRM Machines in West Sumatera.

● Maintenance, Configuration, and Build IT Infrastructure, Join Domain, Repairs Computer Hardware, Software Installation & Configuration Networking.

● Supervise, Coordinate and Manage with Archipelago IT Department for any IT development, updates, improvement, reconfiguration, hotel layout changes, experiences, and user or guest complains.● Support Archipelago IT Department on Wi-Fi and network infrastructure, server infrastructure, cloud computing technology, domain controller and active directory, backup servers, and telecommunications system maintenance.● Generate mandatory monitoring, surveys, and reports required by Archipelago International IT Department such as; Weekly report, bandwidth and internet statistic, network infrastructure diagram, and server resource usage.● Troubleshoot and lead efforts to solve small to complex network and systems issues related to security, routing, email, workstation / server hardware and software, anti-virus, data backups and other applications for hotel staff.● Interface with and manage telecom, communications and network infrastructure vendors

● Designing and building network infrastructure and wireless internet services.● Configure, install and maintain IT device user desktop software and hardware issues.● Ensure that the computer used by the user is connected to the network and can communicate as it should● Troubleshooting and maintenance IT device (Hardware, Software & Network).● Work together as a solid team with telecommunications, cctv, and other IT equipment vendors to achieve maximum IT device performance