Mahmoud Sayed Email & Phone Number

Directly managed 3 branches with a portfolio of 73 SME clients worth EGP 102 million, ensuring efficient operations and maintaining strong client relationships in SME banking.Achieved 40% growth in the SME portfolio while implementing a robust risk management framework to safeguard portfolio integrity.Diversified portfolio across multiple sectors, including industrial, commercial, medical, agricultural, and construction, to mitigate risk and enhance returns.Developed and executed growth strategies focused on expanding financial products within SME banking, targeting new markets, and using advanced technology solutions to increase customer engagement.Developed area portfolios through 8 branches by initiating clinic and agricultural projects and implementing effective budget management strategies.Managed existing SME client portfolios, ensuring client satisfaction and loyalty through regular financial reviews and advisory services, while conducting detailed financial analysis and assessing creditworthiness.Identified and capitalized on cross-selling opportunities to enhance client offerings and improve client satisfaction.Performed thorough risk assessments to ensure compliance with credit policies and regulatory standards, maintaining high levels of risk management.Stayed up-to-date with industry trends, market conditions, and regulatory changes to align strategies with the latest SME banking developments.Utilized innovative data analysis tools and financial software, such as Excel (Advanced), Power BI, and Finacle, to efficiently complete financial analysis tasks and optimize decision-making, reducing processing time.

Bani Suwayf, Egypt

Achieved volume and revenue through customer acquisition.Prepared sales plans to achieve branch targets.Identified customer needs and developed/implemented branch sales plans.Worked towards cycle time reduction, completing daily, monthly, and weekly reports.Dealt directly with customers via telephone.Managed and resolved customer complaints.Coordinated and communicated with internal departments in the bank

Gained foundational experience in customer service, transaction management, and cross-selling banking products while consistently maintaining accuracy and efficiency in daily operations

Education record

Faculty Of Law