Mark Kihumba Email and Phone Number
An innovative, certified, and hands-on regional IT Security and Compliance specialist with over 10 years of experience in ICT Administrative and Technical operations. An impressive history of spearheading IT services project delivery for both public and private partners spanning data privacy and management, change management, incident response, disaster recovery, and internal audits. Expert in boosting bottom-line profitability by developing IT strategies, through the delivery of industry and client-responsive solutions. Expert in leveraging Global security controls and policies, cost management practices, and relevant legislation to drive organizational improvements. Entrepreneurial astute with success in project management and proficient problem-solving abilities. Designing, Building, Deploying, and maintaining the IT infrastructure to ensure all the IT systems that support businesses function efficiently;- Perform maintenance and operational activities for Servers, Systems, and Storage using best practices, in a Microsoft Windows Active Directory and VMware environment.- Superior troubleshooting and technical support abilities with migrations, network connectivity, applications, and security.- Demonstrated exceptional relationship management and problem-solving skills in the drive for end-user satisfaction; corporate and individual clientele. Operating Systems and other applications:- Windows Server 2022/2019/2016/2012/2008, Windows 98/2000/2003/NT/XP/Windows-7/8/10/11, - MAC OS-X, GNU/Linux; Fedora, Ubuntu, Backtrack, Mikrotik Router OS, Ubiquiti AIR OS.- Firewall: Fortinet, Pfsence Windows ISA, Linux squid firewall and cache servers- Virtualization using VMware, HyperV, and Virtual box- Windows Active Directory, MS office 97/2000/2003/2007/2010/2013/2016, - RDBMS (SQL Server, My SQL).- Cisco Unified Communications ManagerHardware:-Dell & Cisco hyper-converged infrastructure, Routers, Switches, Ubiquiti Series Products- Laptops, Desktops, Servers, Printers, Scanners and other miscellaneous PC hardware.- Industrial UPS, VESPA and HVAC support Systems.Network Infrastructure:- Cisco Networks technology and Carrier, ISP and Corporate Network design, IPv4/IPv6 Unicast/Multicast Termination, Structured Cabling and Networking utilizing copper and Fiber Backbone networks.- Wireless rollout and Implementation & Security in numerous Platforms like microwave (802.11b,g,n) radios, Point to Point, Wimax, Wi-Fi Hotspots, etc Wireline through ADSL and GPON technologies - Telecom High Mast fabrication, Erection, and Maintenance.
National Construction Authority
View- Employees:
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Networks And Infrastructure LeadNational Construction Authority Jan 2014 - PresentNairobi, KenyaMy role is very exciting yet fulfilling. I have had the pleasure to expertly set up a Data-center and infrastructure backbone plus server environment all while implementing and monitoring system controls to ensure information integrity. I prioritize, configure, and monitor the performance of specific applications to ensure they operate to agreed performance levels all while actively leading in researching, analyzing, and defining hardware and software requirements in conjunction with ongoing projects and E-Government requirements.I steer smooth running of the infrastructure environment, so as to ensure that backup securities are completed satisfactorily, monitor the performance of the hardware, interrogate daily logs for errors, and troubleshoot faults as appropriate. Spearheading and confirming the integrity of the backups and restoring processes in accordance with the disaster recovery policy remains a priority. I accurately test and implement relevant technical system upgrades, patches, and new installations all while compiling overall systems documentation.I lead and participate in the installation, certification, repairs, and maintenance of I.C.T equipment and associated peripherals as I promote IT risk through education and awareness including phishing simulations, new employee onboarding, and annual security awareness training. I collaborate with cross-functional teams and report and ensure compliance to S.L.As and contracts. Implement new proposed initiatives and ensure IT controls are documented and establish an internal monitoring function.
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System AdministratorSpeedsurf Kenya Limited - Limesol Fiber Sep 2011 - Dec 2013Nairobi, KenyaAccelerated network setup, configuration, administration, and maintenance. Provided expert installation and configuration of new hardware and software. Troubleshot and maintained structured cabling and network peripherals of computer systems integration, support, and performance tuning. Performed routine network startup and shutdown procedures, and maintain control records all while analyzing and advising on requirements and impacts of introducing new technologies.Gathered data pertaining to customer needs to identify, predict, interpret, and evaluate the system and network requirements. Mitigated risks by combining industry-standard security policies and mechanisms with the ability to document complex processes and hands-on knowledge. Provided input and feedback in gaps and areas in core administrative applications roles and processes which need enhancements to ensure that users' requests are resolved in a timely manner.Expertly operated master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
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System AdministratorKenya Medical Research Institute (Kemri), University Of Washington Mar 2011 - Sep 2011Nairobi, KenyaImplemented policies and procedures for the use of the computer system and network all while compiling and organizing data for monthly status reports.ICT Asset inventory and management system. Analyzed and advised on requirements and impacts of introducing new technologies.Escalated technical problems to the 2nd level of outsourced support. Prioritized Network administration, troubleshooting, repair, and maintenance all while analyzing system capacity and performance trends and identifying areas of improvement to minimize business risks.User setup and administration by use of Windows server Active directory (setup and maintaining account; Adding, removing, or updating user account information, resetting passwords,)
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It Support TechnicianDew Cis Solutions Jan 2009 - Apr 2009Nairobi, KenyaComputer systems, hardware, and software troubleshooting, repair, and maintenance User setup and support Installation of computers, printers and LAN systems
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It Support TechnicianNairobi City County May 2008 - Aug 2008Nairobi City Hall
Mark Kihumba Education Details
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Bachelor Of Science - Bs
Frequently Asked Questions about Mark Kihumba
What company does Mark Kihumba work for?
Mark Kihumba works for National Construction Authority
What is Mark Kihumba's role at the current company?
Mark Kihumba's current role is IT Infrastructure Specialist | Datacenter, Risk Management | Stakeholder, Partner, and Relationship Manager.
What schools did Mark Kihumba attend?
Mark Kihumba attended Jomo Kenyatta University Of Agriculture And Technology, Jomo Kenyatta University Of Agriculture And Technology.
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