• Establish the Project Management function within the Kyosk Digital business. • Implement project management processes, including incident-, change- and risk management in consultation with the Product and Engineering Directors and teams.• Configuring of processes within Jira and Confluence for visibility and control. • Continuous tailoring and improving of processes and way of working through lessons learned and as projects’ needs vary. • Training and change management of processes with all Product and Engineering teams.• Creating reporting using Jira and LookerStudio for project status and health. • Management of projects across 5 countries and 8 Product and Engineering squads.• Reporting on projects and programs across the Product and Engineering teams to various stakeholders.• Work with the Product team to establish processes for the prioritization and planning of Product Roadmap activities into projects and initiatives across engineering teams. This is done to ensure that the engineering teams are focusing on the items that will create the best value to the customers and the business. • Management of the program for the full re-architecture and enhancement of the Kyosk platform and applications for scalability and growth. This program ran across all teams and included coordination between product, engineering, devops and architecture; as well as the go-to-market activities, stakeholder management, communications and reporting across all 4 active countries of operation.

Lead a team of project managers who are focusing on special projects like new product development projects and inter-connected company wide initiatives, including Compliance projects, using Disciplined Agile toolkit to build on and expand teams way of working. Developing an evaluation method to assess project portfolio strengths and identify areas for improvement. Manage a change control framework to manage changes and dependencies across projects and initiatives as well as from external factors. Ensuring goals are met in areas including customer satisfaction, security and quality. Meeting with key stakeholders to make communication effective and transparent regarding project issues and decisions on services. Producing accurate and timely reporting of program status throughout its life cycle. Assess program performance and aim to maximize ROI. Improve processes and governance to deliver top quality projects across the business including Jira, Confluence and Teams tools that are being used.

Developing new and manage inter-connected projects and activities in accordance with theobjective of the PMO organization. Influence, manage and deliver the strategy for PMO including the portfolio overview. Accountable for change, risk and resource management. Develop and control deadlines, budgets and activities. Developing an evaluation method to assess project portfolio strengths and identify areas for improvement. Lead, develop and drive a culture of high performance for a team of project managers. Ensuring goals are met in areas including customer satisfaction, security and quality. Implementing and managing changes and interventions to ensure project goals are achieved. Meeting with key stakeholders to make communication effective and transparent regarding project issues and decisions on services. Producing accurate and timely reporting of program status throughout its life cycle. Assess program performance and aim to maximize ROI. Resolve projects’ higher scope issues. Improve processes and governance to deliver top quality projects across the business.

Provide inputs to create an end-to-end product delivery framework spanning Clickatell's product roadmapDrive a culture of high performance for a team of project managers. Working with the project manager to take accountability for change, risk and mitigation strategies on projects. Developing an evaluation method to assess project portfolio strengths and identify areas for improvement. Track changes and interventions to ensure project goals are achieved. Producing accurate and timely reporting of program status throughout its life cycle for each product segment for each of the roadmap project managers. Resolve projects’ higher scope issues. Meeting with key stakeholders to make communication effective and transparent regarding project roadmap issues. Identify areas of improvement in the processes and way we work, engage stakeholders regarding possible solutions and lead the implementation thereof.

Manage complex projects end-to-end across multiple teams. Working with stakeholders to ensure the business priorities are aligned with the work within the programmes and projects. Develop project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility to deliver on time, to budget and to the required quality standards. Manage relationships with a wide range of internal stakeholders in a hybrid project management methodology environment - at times this may involve managing the work of consultants and or vendors to reach our objectives. Work in partnership with software tech managers, product managers and other project stakeholders to understand relevant technologies and architectures to properly support these projects. Assist the teams through Guided Continuous Improvement (as per PMI Disciplined Agile toolkit) to build on and expand their Way of Working through the Rapid Application Development life cycle. Identify and manage risks and changes effectively and timeously to ensure programme and project success. Engage with the extended team on project governance processes with stakeholders including the structure of meetings and reports, RACI model of key people involved and reporting update schedule. Facilitate the creation and maintenance of project documentation, plans and reports, including milestone summary, key issues, risks, benefits, summary of costs incurred. Provide status reporting to internal stakeholders on a regular basis.

Lead a Software Development Team of 8 members consisting of Developers, a Business Analyst, QA Testers and a Tech Lead. Responsible for the end-to-end development and delivery of software solutions for my customer/s. Responsible and accountable for ensuring that all the analysis, development and testing outputs meet the quality standards and business requirements throughout the Systems Development Life Cycle. Reporting to and management of internal and external stakeholders, as well as client communications where required. Planning, management and reporting of release and sprint commitments using Jira Agile, Confluence, Tempo, Excel and PowerPoint as tools in order to meet the programme plan and commitments. Continually enhancing the internal processes in order to deliver quality software within the shortest time frame possible.

Project Manage the end-to-end delivery of software development projects. Managing the full project management and software development life cycles. Managing customer and internal stakeholder expectations and communications, managing work allocation between business analysts, developers, testers and deployment engineers. Managing project risks, constraints and dependencies. Assist with resource planning and task prioritization on a daily basis. Designing, configuring and implementing Jira as a tool for project management and work management within the Money Out team. Training the team on Agile practices and the use of Jira. Assisting other teams with questions regarding their Jira setup in terms of best practice and the specific needs of the teams

Project Manage the implementation of new Mobile Virtual Network Operators (MVNO) as well as enhancement projects for existing MVNOs. Redesigning and improving of internal PMO processes and templates. Managing the full project management and software development life cycles. Managing customer and internal stakeholder expectations, managing work allocation between business analysts, developers, testers and third company suppliers. Managing project budgets, risks, constraints and dependencies. Assist with resource planning and allocation on a daily basis. Designing, configuring and implementing Jira as a tool for project management, work management and portfolio management taking into account the requirements of the business and teams as well as best practice standards. Providing training and support on the use of Jira for all users.Mentoring and assisting junior project managers in the execution of their tasks and PM best practices to fit their projects.

Management of accommodation bookings, organizing of cleaning staff, establishment of good practices and processes to improve quality of services and guest experiences.

Business Process Analysis, Change Management, Project Management and Systems Analysis. This is all applied in order to implement Jira as a work management system within IT Dynamics through requirements analysis, understanding the working and capabilities of the system, configuration and setup of the system, change management and project management of all work.Project Management of key IT infrastructure upgrade projects, ERP (QAD) implementation projects for customers and other customer based projects related to enhancements or add-ons to the ERP system.Mentoring and assisting other project managers in their daily tasks, establishing of project management processes and coaching other to obtain their Project Management Professional qualifications.

Business Analysis, Change Management and Project Management of a variety of projects ranging from physical factory process improvements within the FMCG environment, software development, software improvements, software implementations and ERP Implementations.Introduction and start of a Continuous Improvement service within IT Dynamics in order to eliminate waste through the re-engineering of the business processes, the application of Industrial Engineering and Lean techniques and in so doing to grow a Lean culture. The introduction and trial of Agile Project Management in order to see if this can be applied in the ever changing dynamic environment of IT Dynamics.

Implementation of the ISO 9001:2008 standard in Eskom Distribution Divisional Capital Programme Department. Assist with the review of the Minor Retic process in some of the regions.

Study the working of a Pumped Storage Scheme; investigate the actual value that the Pumped Storage Scheme adds to the national power grid; start preparations for the possible implementation of a transport system at a new build power station; assist in the process of identifying and designing equipment necessary for maintenance to be done at a hydro power station, with the logistics to support it.