Marco Maat Email & Phone Number

Breda, Nb, Nl

Breda, Noord-Brabant, Nederland

Eindhoven, Noord-Brabant, Nederland

Leader of 25 Product and Account Managers and their Support team. Together we were responsible forthe selecting, contracting and onboarding of our customers (campsites), maintaining good relations with our campsite partners and to negotiate the best prices for the best spots.• Improved focus on the client throughout the organization• Improved Employee Engagement (from 5.7 to a 8.2)• Engaged with internal stakeholders to ensure that my team became a trusted and relevant part ofVacansoleil and that relations and procedures between the departments were improved• Implemented a Product Management Guide with KPIs, procedures and engagement from otherdepartments. This gave a clear vision on the goals of the team. • Responsible for the commercial presentation on the website and making sure that all products wereavailable on the website• Member of Leadership Team• Kept a strong portfolio during (financial) challenging times and even increased the portfolio (+100 campsites)• Contracted and controlled a huge financial risk (guarantees)

Rotterdam, South Holland, Netherlands

Parijs, Frankrijk

Leader of 15 Product Managers and assistants in France responsible for the development of their medium haul destinations in Southern-Europe and North-Africa.• Managed a team to improve their portfolio to become more responsive on customer demands and to be more profitable by focusing on data and improving the reporting tools used for this• Initiated an overall 5-year strategy that Product Managers translated in their yearly Product Plans toprovide clear department and individual objectives and KPIs• Managed the demand planning for the following year• Created new calculation processes that improved the accurateness of our calculations and forecast and as an effect reduced the financial risk• Engaged with internal stakeholders to ensure that my team became a core part of TUI France and thatrelations and procedures between the departments were improved• Developed and managed strong international external stakeholder relationships• Part of the Tour Operator Management Team

Rijswijk, Provincie Zuid-Holland, Nederland

Led the team that did the pricing and yielding of the tickets for TUI fly with a goal to get the highest load factors and the highest margins.• Implemented new price setting methods, targets and automated processes. With setting clear objectives, I could improve the load factors and margins• Automated yielding based on business rules instead of manual adjustments• Initiated integration of yield teams to increase efficiency, save costs and react better to customerbehavior• Successful implementation of new routes

Rijswijk, Provincie Zuid-Holland, Nederland

Responsible for the selection of the products for the destinations with the objectives to improve market share, margins and customer satisfaction. I maintained good relations with stakeholders, calculated new guarantees and made product plans.

Crete, Greece

On holiday destinations (Val Thorens, France and Crete, Greece) I have been responsible for the organization and sales (on target base) of activities, solving problems and I was the contact person for the clients.

Rotterdam En Omgeving, Nederland

Den Haag, Provincie Zuid-Holland, Nederland

Weesp, Provincie Noord-Holland, Nederland

Internship.Responsible for the organization of the stand on the ‘Huishoudbeurs’, advertisements for the brands Ajax and Colgate and other coordinating activities.

Master, Business Administration / Marketing

Thesis: Effects of Selling National Brands at Discounters: the Moderating Effect of Consumer Experience (Result: 8.5)

Lean Six Sigma Green Belt