Maria Matlock Email & Phone Number

- Delivered operational support for a diverse array of 300 programs, engaging a campus community of over 2,000 students, alumni, and other college stakeholders. - Developed visually engaging marketing materials, including print materials and social media posts, to support program initiatives and student resources. - Effectively migrated the office website.

-Successfully managed all group experiences at Hillwood, including group tours, dining, specialty and private tour programs, and special events, ensuring a seamless and memorable visitor experience.-Acted as the primary point of contact for groups, external special event clients, and tourism contacts, delivering exceptional customer service via phone and.

-Collaborated with the head of visitor services to lead employee supervision, fostering professional growth and achieving team development goals.-Utilized Tessitura to streamline ticketed performances and manage web listings, enhancing visitor experience and boosting ticket sales.-Prepared and presented comprehensive reports for colleagues across the.

Washington D.C. Metro Area

-Acted as a dedicated representative within the call center division, responsible for booking group activities and experiences while providing informative responses to general visitors and groups.-Coordinated group payment timelines, facilitating efficient financial transactions and maintaining clear records.-Collaborated closely with the dining team to.

Harrisonburg, VA

-Took on a pivotal role in planning and executing events aligned with the museum's mission of education, outreach, and community engagement.-Collaborated closely with caterers, venue managers, and guest speakers to orchestrate a successful and informative lecture series hosted by the museum.-Conducted in-depth research on objects intended for an upcoming.

Harrisonburg, VA

-Contributed to various aspects of event management, including food preparation, event setup, waitstaff services, and event cleanup.-Operated efficiently during high-profile events on campus, including dinners at the President's residence and gatherings involving University donors and VIP guests.-Recognized for exceptional performance and promoted to the.

Alexandria, VA

-Played a key role in planning and executing school programs, contributing to the museum's educational mission.-Collaborated with city archaeologists, actively participating in archaeological excavation activities, gaining valuable hands-on experience in the field.-Assumed a critical role in collections management, focusing on artifact cleaning and.

Arlington, VA

-Commenced as a dedicated sales associate, responsible for customer engagement, sales, and shipment processing.-Demonstrated exceptional performance and commitment, leading to a promotion to the role of Sales Leader in 2015.-Assumed a leadership position, overseeing the sales floor and ensuring an informed and motivated staff.Spearheaded employee.

Staunton, VA

-Provided invaluable support to the head research librarian in managing records and metadata for the library's digital collections, ensuring organized and accessible historical materials.-Demonstrated attention to detail by transcribing important documents, contributing to the preservation of historical records.-Played a crucial role in the digitization of.

Harrisonburg, VA

-Assumed the role of a federal work-study student, motivated to gain administrative experience and support the university community.-Contributed to efficient record-keeping by scanning and digitizing books for professors, enhancing access to academic resources.-Facilitated administrative processes by accurately filing and distributing applications to the.