Madeline Mckenna Email & Phone Number

Las Vegas Metropolitan Area

Customer Success Manager for the Sports Licensing & Tailgate Show

White Plains, New York, United States

• Develop relationships as well as support for 400 existing accounts along with over 100 potential brands
• Work alongside the sales team and Sales Manager in selling 65,000 square foot exhibit space and varied advertising and sponsorship opportunities
• Work through over 400 renewals, floor plan space, sponsorship packages and advertising with a vast customer base to generate added revenue
• Receive, review and assist with exhibitor feedback to ensure the highest level of customer service

White Plains, NY

• Developed relationships as well as support for 400 existing accounts along with over 100 potential brands
• Worked alongside the sales team and Sales Manager in selling 65,000 square foot exhibit space and varied advertising and sponsorship opportunities
• Worked through over 400 renewals, floor plan space, sponsorship packages and advertising with a vast customer base to generate added revenue
• Received, reviewed and assisted with exhibitor feedback to ensure the highest level of customer service

Madison, New Jersey

• Assist in the coordination, staging and installation of client’s homes
• Contacted, coordinated and scheduled delivery dates and times between stores, clients and the design team
• Assisted in contacting factories and fabric companies for pricing, availability and sample orders
• Attended meetings between the lead designer, design team and businesses to address client issues and order information
• Organize of a vast sample closet filled with fabric trims, wall papers, tiles and staging objects

Myrtle Beach, South Carolina Area

• Provided a high level of hospitality, professionalism and an overall memorable experience through entertainment to over 3,000 resort guests
• Planned, prepared and executed 250 events and activities per month on a daily basis for children and adults of all ages
• Assisted in daily and monthly coordination of future 2019 events with the activities team based upon customer feedback, activity revenue and guest participation

Myrtle Beach, South Carolina Area

Murrells Inlet, South Carolina Area

• Assisted in the improvement of infrastructure and beautification while demonstrating environmental education
• Aided in the planning and coordination of six large scale non-profit events such as an oyster roast, Christmas parade, Fourth of July parade, MI2020 5k run/walk and more, hosting 20 – 1,000 participants
• Provided daily upkeep to social media platforms such as Instagram, Facebook, Twitter and company website while writing, formatting and sharing weekly newsletters to over 9,000 individuals including volunteers.
• Created sponsorship packages and marketed to potential sponsors via email, phone and in-person meetings

Myrtle Beach, South Carolina Area

• Planning, preparation and execution of ten weddings and four private parties, hosting 50 to 200 guests
• Organized information for each event which included vendor information, timelines, schedules and other important day-of information
• Maintained daily upkeep of marketing platforms such as Instagram, Facebook and company blog via Weebly
• Provided on-site support by aiding in set-up and take-down for each event while working with a small team of five individuals

Greater New York City Area

• Attended meetings where the visions and overall mechanics for a $250 million women’s wear brand were discussed between the Chief Merchandising Manager, designers and design teams
• Assisted the President and lead Managers in meetings to a variety of buyers including creating and presenting vision boards, product lines and samples for the upcoming seasons
• Obtained comprehensive exposure to different segments and departments of the overall organization from administrative to management level
• Organized and maintained a vast sample closet used by over 30 designers inclusive of trims, swatches and adornments

Bachelor'S Degree, Communication And Media Studies, Graduate

High School

Activities and Societies: Ridgewood High School - Varsity Cheerleading 2011-2015 • Captain 2014-2015 RJFA Cheerleading 2012-2015 • Coach