Michael Metzger Email & Phone Number

Weikersheim, Bw, De

Bad Mergentheim, Baden-Württemberg, Germany

Dortmund, North Rhine-Westphalia, Germany

Expert within the area of Digital Transformation, Business Analytics and Process Mining.I help companies during their journey based on my experiences in these tools.I am happy to also generate great value for your business:- SAP iRPA- Celonis- SAP Analytics Cloud- QualtricsLearn more about how I and KPS can help you at:https://www.kps.com/global/en/portfolio.html

Home Office / Remote

• Setting up and leading a Business Unit Controlling Team• Implementation of weekly reporting to top management (revenue, costs, profit, budget and variance analysis)• Key personality for the implementation and building a global reporting project (digitalization of the A2P SMS sphere)• Successful execution of an active price management for strategic customers in very competitive environment• Responsible for providing critical billing information (number of SMS) in dedicated format to invoice A2P customers• Execution of competitive analysis and providing recommendations to sourcing teamResults:----------------• Revenue growth of strategic customers by $ 11 Mio. (+65% from 2016 – 2018 and ongoing) by performing an active price management and revenue monitoring• Increase efficiency within my team by digitalization of manual tasks (saving of 75 monthly labor hours)• Create transparency of the A2P business unit for top management

Würzburg Und Umgebung, Deutschland

• Execution of cost analysis and routing optimization to maximize profit• Structuring the operational routing team by introducing standards and defined process• Identification of customers generating losses and managing to turn them positive• Pricing management for strategic customers with a revenue in 2016 of $ 33 Mio.• Implementation of a near-real-time controlling BI-tool to monitor and control costs and profit• Setup and introduce a monthly A2P specific reporting for C-Level (revenue, costs, profit, A2P specific metrics, etc.)• Successful planning and execution of reverse auctions against 9 competitors (Facebook)• Co-initiator of a BI-system for all A2P platforms and taking over product owner• Creation of customer rentability calculations for management as well as ABC analysis• Monthly calculation of accruals for sourcing costs and reporting in special format (required for automatic invoice control and payment approvals)Results:-----------------• Digitalization of purchase invoice approval process (98% of all A2P invoices automatically approved for payments – based on accruals)• Reduction of buying costs by $ 6 Mio. due to global routing optimization project• Defending and increasing revenue with Facebook post implementation of reverse auctions

Würzburg Und Umgebung, Deutschland

• Taking over and leading the Routing Team with 6 full time employees• Reduction of buying costs by € 500k due to global routing optimizations• Building a Routing Controlling Team (2 full time employees)• Developing a setup to connect the A2P routing systems of Mach and Syniverse post acquisition• Implementation and setup of a process for internal cost allocation including reporting within Syniverse group (different legal entities)• Execution of upselling activities for existing US customers by using the MACH products in cooperation with Sales and Product Management

• Taking over and leading the Routing Team with 6 full time employees• Reduction of buying costs by € 500k due to global routing optimizations• Building a Routing Controlling Team (2 full time employees)• Developing a setup to connect the A2P routing systems of Mach and Syniverse post acquisition• Implementation and setup of a process for internal cost allocation including reporting within Syniverse group (different legal entities)• Execution of upselling activities for existing US customers by using the MACH products in cooperation with Sales and Product Management

Würzburg

• Increasing the profit by 5 percentage points based on execution of optimization activity • Developing and implementing a process for monthly accrual calculation for A2P and P2P• Introduction of a process to verify all purchase invoices (A2P and P2P)• Achieved cost savings of € 100k by terminating obsolete contracts (sourcing)• Setup and maintenance of a controlling cockpit for A2P (revenue, costs, profit and volumes)• Main stakeholder for introducing a BI tool (A2P)• Analyze existing programs and interfaces, cooperation with development, document requirements to develop internal standards• Consulting for management, sourcing, sales, finance and controlling

Weikersheim

• Introduction of a system for order management, automatic invoicing and direct posting within the ERP system (saving of 40h monthly labor hours)• Significant participation of corporate planning in cooperation with VP finance• Setup of internal reporting (actual / target comparison) for all budget owners within AuDaCon (monthly)• Build up a cost and activity accounting system, creating transparency of the profitability per product • Developing a tool for revenue forecasts by introducing a process to capture the total order values and maintain the order pipeline

Master Of Science, Internationales Management

Studienschwerpunkte: Internationales Management, Außenwirtschaft, Praktische Unternehmensführung, Informationsmanagement & Analyse.

Bachelor Of Science, Wirtschaftsinformatik

Studienschwerpunkte: Mikroökonomie, Makroökonomie, BWL, Kosten- und Leistungsrechnung, Investition und Finanzierung, Unternehmensführung.