Successfully migrated KnowHow data centers with minimal downtime, ensuring business continuity.Implemented Sophos, Fortigate firewalls, and VLANs across multiple locations (10 cinema theatres, VOID gaming center, Direction White) for robust network protection.Designed and deployed wireless guest networks with UNIFI and Cisco access points, enhancing connectivity for clients and employees.Managed annual IT budgets effectively, ensuring efficient allocation of hardware and software resourcesMigrated finance and sales systems to Odoo ERP, streamlining business processes.Built and managed IT infrastructure across diverse environments (cinemas, gaming center, corporate HQ, and branch) including cabling, connectivity, servers, and security systems.Led technical staff, providing training and guidance on projects. Possess strong knowledge of IT regulations, and implementing solutions that meet industry standards.

Managed the relocation of I Productions to a new location, ensuring optimal IT performance and efficiency.Upgraded IT infrastructure through strategic implementation of new technologies, enhancing overall performance.Designed and built IT infrastructure from the ground up for KnowHow, Sea Cinema, and O Mena Media, supporting their successful launches.Managed IT budgets effectively, optimizing hardware and software expenditures.Migrated physical servers to a Hyper-V solution, promoting increased resource utilization and cost savings.Successfully designed, organized, and deployed IT infrastructure for numerous fairs and conferences.Led and managed a technical team, fostering a strong work environment.Recruited and trained new IT staff, building a skilled and motivated team.Led IT integration projects that demonstratably increased revenue while adhering to strict budget constraints.Aligned IT systems with business needs by assessing requirements, improving design processes, and ensuring systems effectively meet business expectations.Successfully migrated the finance system to Sage ERP, streamlining financial operations.

Successfully migrated Microsoft Exchange on-premises to Office 365 using a domain hybrid cross-migration, enhancing accessibility and potentially reducing costs.Managed on-premises servers, firewalls, and endpoint security systems, ensuring network stability and security.Maintained optimal network performance through proactive monitoring and analysis.Performed periodic backups and restores for SQL databases, ensuring business continuity in case of data loss.Sourced and procured IT hardware, software, maintenance products, and services, optimizing resource allocation.Led and managed the IT Support team, resolving technical issues and ensuring user satisfaction.Installed and supported LANs, WANs, network segments, internet connections, and intranet systems, establishing robust network infrastructure.Performed continuous security monitoring to identify and mitigate potential security threats.Documented and reported IT concerns and incidents to senior management, facilitating effective problem resolution.

Collaborated with the IT team to build Microsoft Exchange, demonstrating teamwork and ability to learn complex systems.Managed supplier relationships, ensuring timely delivery of IT equipment and services.Participated in designing, building, and constructing IT infrastructure for new companies (I Productions, J.V.), showcasing technical skills and ability to contribute to large projects.Resolved user issues via phone, email, and in person, demonstrating strong communication and problem-solving skills.Installed and configured software to meet user needs, demonstrating technical proficiency and user support skills.Ensured proper use of applications, networks, and equipment, highlighting user training and support skills.Tested and updated existing software, fixed hardware issues, and maintained IT documentation, showcasing technical troubleshooting and maintenance skills.Maintained accurate IT documentation and records of actions taken, demonstrating organizational skills and attention to detail.Contributed to maintaining optimal computer network performance, highlighting understanding of network systems.Identified and escalated advanced IT support cases, demonstrating the ability to prioritize and delegate tasks.

Managed IT procurement processes, ensuring cost-effective acquisition of hardware and software.Provided first-line IT support via established helpdesk procedures, resolving user issues efficiently.Managed, configured, and troubleshooted attendance systems, and security cameras, and contributed to optimal network performance.Identified and escalated advanced IT support cases, ensuring timely resolution of complex issues.Performed hardware and software installation, maintenance, and repair, demonstrating hands-on technical skills.