As the Restaurant Operation Coordinator, I managed the daily operations of the restaurant, ensuringeverything runs smoothly and efficiently. As the Head Barista, I supervised the coffee program,including choosing the coffee beans, training staff, and creating new coffee drinks to make sure ourcustomers had the best coffee experience.Checking the quality of Store appearanceAccountable for bar Operations for all the outletsCreating & Managing ChecklistsCreating & discovering specialty drinksIn Charge for the Training and Food SafetyMaintaining the Store profiles with positive vibesCreating signature Menus for the BAROrdering, receiving and distributing stock supplies From WarehouseManaging Events and the same time preparing all the items

As a Senior Barista, I am responsible for leading and managing the coffee program, ensuring that every customer receives the highest quality of service and coffee. I am committed to providing exceptional customer service by greeting customers, answering questions about the menu, and handling complaints and issues in a professional manner. In addition, I train and coach other baristas on drink preparation techniques, customer service, and company policies and procedures. I am constantly developing and executing new drink recipes to expand the coffee menu and attract new customers. I take pride in maintaining a clean and organized work environment and ensuring that all equipment is properly maintained and cleaned according to company standards. Complying with all health and safety regulations is always a top priority for me. I strive to create a positive and welcoming atmosphere for both customers and colleagues alike.

Barista/Senior Barista at Aram Hospitality Hotel Apartment: With three years of dedicated service, Icontributed to the coffee service excellence at Aram Hospitality, a prominent hotel apartmentestablishment. My role encompassed expertly crafting coffee beverages, ensuring consistent quality,and delivering exceptional customer experiences within the hotel's coffee service department.Trained new employees in customer service, food safety and performance requirements.Delivered an exceptional level of service to each customer by listening to concerns and answeringquestions provide feedback and training to baristas to improve their skills and adherence to standards.Making excellent coffee keeping the coffee area clean ensuring customer satisfactionCalibration

I have completed specialized training as a Barista from Sun Coffee, one of the leading coffee roasters in the industry. During this training, I received in-depth instruction on coffee brewing methods, drink preparation techniques, latte art, and customer service. I also gained valuable knowledge on the history and culture of coffee, as well as the latest trends and techniques in the industry.

As a Senior Waiter at ITC Hotels in Kolkata, my responsibilities include ensuring guests have a pleasantdining experience by taking orders accurately, serving food and drinks promptly, and addressing anycustomer concerns courteously. I also oversee and train junior staff members to maintain high servicestandards, handle payments efficiently, and maintain cleanliness and organization in the dining area.Take orders from customers and bring them food and drinks.Help customers with any questions or concerns they have.Handle payments accurately and quickly.Teach new staff how to do their jobs well.Make sure the dining area is clean and tidy