1. Implemented Scan ID feature using QR code, enhancing data entry efficiency by 25% through streamlined document capture and processing.2. Integrated with Au10tix document verification system, resulting in a 30% reduction in fraudulent activities and improved compliance standards.3. Integrated payment systems with banks for customer payouts, increasing transaction efficiency by 20% and reducing processing time by 35%.4. Manage multiple project managers and oversee 6 development teams for the development process and agile coaching as well as resource hiring and utilization.

1. Managed the product roadmap and successfully delivered multiple major feature releases on schedule.2. Introduced a user-friendly interface redesign, resulting in a 22% reduction in customer support requests.3. Spearheaded the development of user detail analytics, providing actionable insights into video content usage for customer billing processes.4. Collaborated with cross-functional teams to gather customer feedback and prioritize feature updates.5. Integrated with the Thomson Reuters system to enhance product capability and customer accessibility.

1. Enhanced customer experience by ensuring that millions of power users could easily lodge and trackpower-related complaints, leading to a 25% increase in customer satisfaction scores.2. Led the development of in-house products, resulting in a 40% cost reduction compared to third-partysolutions.3. Managed the integration of financial switch systems with call center systems, enabling seamlessfinancial transactions on IVR.

1. Managed the entire product lifecycle, from ideation to launch and post-launch support ensuring system reliability and availability.2. Developed and maintained software code base.3. Protecting software systems from external security threats. This involves identifying and assessing potential vulnerabilities in the software, implementing security best practices and protocols

1. Successfully developed the core solution using Django, enabling the platform to launch within theplanned timeframe, and secured $100,000 in pre-seed funding to support its growth.2. On-boarded 400+ wedding vendors from two cities on the platform.3. Identified a failure in the business model & pivoted the product to a suite of digital management toolsto achieve a subscription-based business model.

1. Developed Pakistan's first cybersecurity competition online portal for nationwide registration for participants, ensuring smooth on-ground events for three consecutive years and timely communication of schedules for workshops and competitions.2. Developed ERP solution for a US client for inventory management and production.3. Developed portfolio websites for software companies and travel agents.